AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to various agricultural sectors. They are seeking a Loan Processor I or II to assist in originating, disbursing, and servicing customer loans within their Lending and Insurance team.
Responsibilities
- Perform administrative duties including typing correspondence and documents, establishing and maintaining electronic files, and greeting customers in person and on the phone
- Gather, accurately enter, and maintain customer information and customer financial information into applicable systems to assist in loan document generation, account monitoring/servicing, and reporting
- Perform required due diligence investigations of loan applicants, including public records searches, credit bureau reports, employment, income, assets and liabilities; order title evidence and appraisals, and complete other collateral due diligence as needed
- Review customer loan documents for accuracy and present to customer for signing and/or facilitate closings as assigned
- Comply with closing requirements and disburse loans as authorized, coordinate booking and certification of loans, within authorities
- Respond to customer inquiries and process customer transactions including disbursements, internal account transfers, etc
- Maintain an accurate database and complete assigned relationship plan actions
- Monitor follow-up requirements in assigned areas
- Handle customer information with a high degree of confidentiality
- Ensure appropriate information security protocols are followed in order to prevent unauthorized transactions or releases of information
- Comply with documentation expectations, procedures, laws and regulations
- Participate in community events, local advisor meetings, customer appreciation days, farm visits and other customer and public relation related activities, as needed
- Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls
- Other duties as assigned
Skills
- High school diploma or equivalent
- Ability to produce accurate reports, documents, and correspondence through attention to detail and knowledge of correct spelling, grammar and sentence structure
- Exceptional customer service orientation
- Ability to work efficiently and effectively on multiple projects in multiple software programs
- Ability to work independently and as part of a collaborative team
- Training in general office skills
- Experience in commercial lending, banking or related field
- General knowledge of applicable credit laws and regulations
- General knowledge of agricultural practices
- Knowledge of credit investigation and verification practices
- Knowledge of platting and legal descriptions
- Knowledge of accounting principles and processes
Benefits
- Medical, dental, and vision insurance
- Basic term life and AD&D insurance (fully paid for by the company)
- Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
- 401(k) plan (6% match plus 3% employer contribution)
- Employee Assistance Program
- Wellness Program
- Jeans are welcome at work every day at AgWest!
Company Overview
- AgWest Farm Credit provides agricultural lender and crop insurance services to farmers, ranchers, and timber harvesters. It was founded in 1916, and is headquartered in Spokane, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://agwestfc.com.