Note: The job is a remote job and is open to candidates in USA. EMC Insurance Companies is committed to making an impact through teamwork and support. They are seeking a Small Business Underwriter II who will manage a profitable portfolio of small business accounts, ensuring quality service and compliance with underwriting guidelines while building agency relationships.
Responsibilities
- Maintains and grows a profitable portfolio of new and renewal small business within assigned territory and underwriting authority, aligned with EMC’s Small Business Underwriting Strategy
- Prioritizes and organizes workload to balance quality, efficiency, and responsiveness, ensuring service level agreements are met while supporting business and agency needs
- Applies knowledge and understanding of coverage forms, rating plans, and underwriting guidelines in the selection and pricing of individual risks
- Ensures adequate pricing through proper classification and makes data driven decisions in managing accounts
- Prioritizes and organizes workload to balance quality, efficiency, and responsiveness, ensuring service level agreements are met while supporting business and agency needs
- Builds and maintains agency relationships across the territory, focusing on high‑potential small business agencies to support profitable growth and market objectives
- Delivers timely, high‑quality customer experiences, consistently meeting service commitments
- Collaborates with sales and other business units to ensure consistency of communications and service
- Actively engages assigned agencies to generate new business, provide essential training support, and build relationships
- Advances underwriting proficiency by staying current on best practices, coverage forms, rating plans, and guidelines, while engaging in industry‑specific training to build deeper insight into the small business marketplace
- Engages in agency planning and review activities alongside sales and business unit partners, monitoring assigned agents’ progress and providing actionable feedback to help achieve annual objectives
Skills
- Bachelor's degree, preferably in insurance or business administration, or equivalent relevant experience
- One year of experience in commercial lines underwriting or related experience
- Strong analytical, decision-making, and negotiating skills
- Strong problem-solving skills and the ability to make sound decisions
- Strong customer service skills
- Ability to work effectively with others, as well as independently
- Ability to maintain high standards of professional competence
- Strong computer skills, including knowledge of Microsoft Office and social media
- Ability to work on multiple projects while meeting deadlines
- Occasional travel; a valid driver's license with an acceptable motor vehicle report per company standards required if driving
- Insurance designations, such as CPCU, CIC, or AU preferred
Company Overview
- EMC Insurance is a top insurer based on net written premium, and we have more than 2,200 employees. It was founded in 1911, and is headquartered in Des Moines, Iowa, USA, with a workforce of 1001-5000 employees. Its website is http://www.emcins.com/.