Representative, Customer Service
Remote, USA
Full-time
Posted 2025-06-21
Our client is currently seeking a Representative, Customer Service
This job will have the following responsibilities: ? Provide Customer support In an independent work environment, be the customer-facing voice and develop creative solutions to customer issues. Provide proactive updates on order status to accelerate billing process. ? Determine when hospital request requires escalation, based on complexity of request or high priority need Solve customer complaints and document them in the CRM system. ? Effectively coordinate collaboration between internal departments (sales, CS, DR and AR if needed)to ensure provision of 100% service level to the customers while ensuring all company quality and revenue recognition polices are met. ? 2+ years of customer service experience required. ? Provide phone support for inquiries from sales and healthcare professionals. ? Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business... relationships. ? Process all work in accordance with relevant working practices and standard operating procedures. ? Provide feedback and suggestions to improve service levels, internal processes and customer support methodology. ? Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment. ? Prepare product or service reports by collecting and analyzing customer information. ? Potential specialized rep for CSR's or POC's
Similar Remote Jobs
Representative, Customer Service
Posted on: 15-09-2024 00:00
Forklift Operator (Nights)
Posted on: 15-09-2024 00:00
Remote customer service
Posted on: 15-09-2024 00:00
Front Desk Agent
Posted on: 15-09-2024 00:00
Customer service agent
Posted on: 15-09-2024 00:00
Remote customer service
Posted on: 15-09-2024 00:00
Transcriber - Freelance
Posted on: 15-09-2024 00:00
Fully Remote Bookkeeper
Posted on: 15-09-2024 00:00
Customer Service Specialist
Posted on: 15-09-2024 00:00
Live Chat Representative
Posted on: 15-09-2024 00:00
Data Analyst (Remote)
Posted on: 14-11-2024 08:01
Telehealth Registered Nurse - Night Shift
Posted on: 19-02-2025 06:29
Apple Home Advisor Jobs: Customer Support at Apple
Posted on: 20-08-2024 00:00
Customer Service Representative I - NCC - 999134 **Work from home within the Tri-County area, upon completion of onsite trainings**
Posted on: 22-11-2024 05:34
Walmart Careers Call Center
Posted on: 11-12-2024 17:45
[Fully Remote] Amazon Looking To Fill 250 Work-From-Home Jobs
Posted on: 05-12-2024 05:16
Client Technologies Specialist 1 ? EOM 3rd Shift ? 18
Posted on: 27-02-2025 00:00
17 Year Old Jobs At Pepsi co (Online PR Help) $31/Hour ? US
Posted on: 26-09-2024 00:00
(This Job you Can Able To Online) Fedex Data Entry jobs ? Hiring Now
Posted on: 27-02-2025 00:00
Director, Product Management - Recommerce Systems and Tools
Posted on: 20-11-2024 13:46