Note: The job is a remote job and is open to candidates in USA. WEX is seeking a highly organized, tech-savvy Talent Acquisition Operations Specialist to join their Global TA Ops team. This role focuses on optimizing recruitment processes and systems, acting as a bridge between the Talent Acquisition team and various HR Centers of Excellence to enhance the candidate and recruiter experience.
Responsibilities
- Identify bottlenecks in the end-to-end recruiting lifecycle and implement process improvements to increase hiring velocity and quality
- Act as a functional administrator for our CRM (Phenom) and/or ATS (Workday), ensuring data integrity, optimized workflows, and the rollout of new features
- Partner with HRIS, Compensation, and other HR Centers Of Excellence to align recruiting initiatives with broader organizational goals and ensure stakeholder buy-in
- Lead TA-specific projects from conception to completion, ensuring milestones are met and stakeholders are informed
- Support the execution of recruitment marketing initiatives and 'go-to-market' strategies for new hiring campaigns or employer branding efforts
- Create training materials and documentation to help recruiters and hiring managers adopt new tools and processes
- Monitor system health and user adoption across Phenom and Workday
- Work with TA leadership to report out on the success of operational changes through key performance indicators (KPIs)
Skills
- 1–2 years of experience in a recruiting role or a recruiting support function (e.g., Recruiting Coordinator, TA Assistant)
- Hands-on experience with TA-focused CRM tools (e.g., Phenom, Beamery) and enterprise-level ATS platforms (e.g., Workday, Taleo, SAP Success Factors etc)
- Proven ability to collaborate with stakeholders, including TA Director, HRIS teams, HRBPs and Compensation leads
- Highly organized with ability to keep track of the details without losing the ‘why' behind the ‘what'
- Capable of managing the simultaneous projects effectively
- A natural curiosity for how things work and a desire to 'fix' broken processes
- The ability to translate a recruiter's 'pain point' into a technical or process-based solution
- Demonstrated comfort and foundational understanding of AI tools (such as ChatGPT, Gemini, AppScripts, Co-Pilot, Claude) and the critical thinking skills required to evaluate AI-generated input and responsibly inform decision-making
- Exposure to AI-enabled platforms or workflow optimization tools is beneficial
- Experience in recruitment marketing, social media campaigns, or executing employer value proposition (EVP) strategies
- Experience with content creation and/or campaign rollouts
Benefits
- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
- And more
Company Overview
- Wex is a financial technology service provider for fleet, travel and healthcare industries. It was founded in 1983, and is headquartered in Portland, Maine, USA, with a workforce of 5001-10000 employees. Its website is http://www.wexinc.com.