Project Manager, Consumer Experience (Work Remotely Anywhere in the U.S.)

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. The Project Manager is responsible for the definition, management, and communication of project objectives, creation of an applicable project plan, risk management methodology, and conflict resolution strategies. This role is correspondingly responsible for monitoring, identifying, and moderating schedule conflicts, resource constraints, and risks inherent in the management of the Consumer Experience organization's projects. The Gig: ? Plan and schedule project timelines and milestones using our project management software. ? Effectively communicate project expectations and progress to our clients, team members, and executive team in a timely and clear manner. ? Delegate tasks and responsibilities to appropriate owners. ? Assess and manage the risk of schedule changes. ? Identify and resolve issues and conflicts within the project team. ? Identify and manage project dependencies and critical chain. ? Track project milestones and deliverables. ? Develop full-scale project plans and associated communications documents. ? Quantitatively plan and organize project team's capacity. ? Ensure optimal use of the capacities in the group, set priorities, ensure the correct and timely execution of all tasks and solve bottlenecks. ? Demonstrated initiative and drive within a fast-paced environment is required. ? Identify, communicate and take action to reduce risk and ensure client delight. Job Responsibilities: ? Leading projects reach business and department objectives (70%) ? Effectively onboard clients using agile, change management and process leadership. ? Exerts strong influencing skills to impact work schedule, completion ? Creates continual adjustments to work schedule in a persuasive manner to keep the project on course ? Effectively communicates with leaders, fellow Solvers and Clients using email, status updates, work schedule and other means. ? Addresses areas of risk through creation of actions plans, status updates & escalation to provide and implement solution. ? Perform to meet the objectives of a quality-focused Solver ? Complete all projects on time, within budget and meeting measurable objectives. ? Forecast changes including deadlines, action plans and contingency plans. ? Creates a high functioning team to meet the goal(s) of the project. What you need to make the cut: ? Bachelor's degree in a relevant field such as business, project management, engineering, or technology ? 1-3 years of experience in project management ? Experience in communications and/or custom communications, marketing or in benefits or human resources industry is a plus. ? Preferred experience: PMI-ACP, PMP, Client Onboarding or consulting ? Excellent verbal and written communication and collaboration skills and a sense of urgency and accountability to address stakeholder concerns ? Proven ability to manage project scope, budget, and timelines while effectively prioritizing tasks, mitigating risks, and ensuring successful outcomes. ? Strong collaboration skills with expertise in leading client meetings, managing expectations, documenting needs, and ensuring timely follow-up and resolution ? Comfortable working independently and in a fast-paced team environment ? Professional demeanor, ability to build trusting relationships and create a sense of urgency to accomplish results ? Strong familiarity of project management methodologies and tools (e.g., AdaptiveWork, ServiceNow) is a plus ? Proficient in Microsoft Office products (e.g., OneNote, Word, Excel, PowerPoint) The pay range for this position is 48K to 75K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/ The Businessolver Way? Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game ? and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference, we want to hear from you! Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls. (Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level): Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters. Equal Opportunity at Businessolver: Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. United States,vmysmartpros,Mysmartpros,Customer Service Representative 10A ? 6:30P No Weekends in Stow