About the position The IT Systems Analyst - EpicCare AMB position at Sentara Healthcare is a full-time remote role focused on supporting and optimizing EpicCare Ambulatory applications for non-Sentara owned physician practices. The analyst will be responsible for application builds, upgrades, and enhancements, as well as providing day-to-day support and problem resolution. This role requires a self-motivated individual with strong analytical skills and the ability to work independently in a remote environment. Responsibilities Support and optimize EpicCare Ambulatory applications for non-Sentara owned physician practices. , Perform and document workflow assessments to determine functional requirements for optimal application utilization. , Develop system test plans and conduct testing of software upgrades and patches. , Provide daily on-call support for application-related issues. , Analyze business and clinical needs, evaluate software releases, and recommend process optimizations. , Oversee smaller-sized projects or components of projects related to software application releases. , Coordinate implementation or project planning around software application releases and third-party integrations. Requirements Bachelor's degree or equivalent experience in lieu of a degree. , 3 years of relevant experience with a degree or 5+ years of relevant experience without a degree. , Current EpicCare Ambulatory application certification is required. , Helpful but not required to have current Epic Prelude application certification. Nice-to-haves Experience with Prelude application build. Benefits Medical insurance , Dental insurance , Vision insurance , Life insurance , Paid Time Off , Sick leave , Tuition reimbursement , 401(k) with employer match , 403(b) with employer match , Performance Plus Bonus , Career advancement opportunities , Work perks Apply Job!