Job Description OpenGov’s IT Support Intern role is a paid, 12-week program beginning in July and ending in October. This program offers a great experience to individuals looking to start their careers in IT and Security. Working directly with the Manager, End User Services, you’ll learn what it’s like to work with a mature IT/Security team at a growing, fun, and fast paced technology company. You’ll get exposure to working with modern day SaaS applications and how to support them, provide fast, friendly, and helpful technical assistance to our end users, work on projects that’ll have a high impact on our organization, and meet with critical stakeholders. Other Jobs You May Be Interested In Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $45/hr, Remote, No Experience, Night Job Entry-Level Remote Data Entry, $50/hr, Evening Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, $40/hr, Remote, No Degree, Night Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Part-Time Customer Support, $40/hr, Remote, College Student Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Weekend Data Entry, $45/hr, Remote, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Customer Support, $45/hr, Part-Time, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Weekend Customer Support, $42/hr, Remote, College Student Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Live Chat, $40/hr, Part-Time, No Degree Required Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Remote Phone Support, $45/hr, Evening, No Experience Required Data Entry, No Experience, $50/hr, Remote, College Student Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Data Entry, $45/hr, Remote, Evening, No Experience Required Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Customer Support, $50/hr, Night Shift, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Live Chat Support, $42/hr, Weekend, Remote, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Remote Moderator, $42/hr, Weekend, No Experience Required Data Entry, No Degree, $45/hr, Part-Time, Remote Job Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Live Chat, $45/hr, College Student, No Experience Remote Data Entry, $40/hr, Part-Time, No Degree Required Phone Support, $50/hr, Weekend, Remote, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Remote Customer Support, $45/hr, No Experience, Part-Time Data Entry, $50/hr, Night Job, No Degree, Remote Responsibilities: • Serve as a point of contact for employees seeking technical assistance • Perform troubleshooting of both hardware and software through probing and problem solving • Provision and deprovision access to SaaS applications • Assist in the onboarding and offboarding process of employees • Perform basic admin functions within a wide range of IT systems • Write clear, concise and accurate documentation on work procedures • Assist with inventory management and procurement • Participate on project teams to ensure successful implementation of new systems or upgrades to existing systems Requirements and Preferred Experience: • An undergraduate degree or current enrollment in an accredited educational institution • 1+ years previous experience in a technical support role • Hands on approach to problem solving • A team player attitude, working across organizations and company to continue improving the way we serve our employees • Working knowledge of Google Workspace, and Office 365 • Strong verbal and documentation skills • Ability to work both independently and as part of a team"