Full Time Call Center Representative

TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. The Sales Agent works directly with consumers in a call center setting to help them obtain new policies, providing information on coverage options and maintaining compliance with quality assurance requirements. Responsibilities - Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances - Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies - Calculates and/or quotes premium rates for recommended policies - Develops and maintains thorough product knowledge - Demonstrates a high degree of integrity and follows compliance/quality assurance requirements - Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications - Follows scripts and designated sales processes to complete sales in a compliant and effective manner - Actively participates in training and coaching on an ongoing basis to improve performance - Other duties may be assigned Skills - Life and/or Health insurance license - Ability to communicate professionally with customers - Ability to explain policies and show value of brand(s) represented - Ability to calculate and/or quote premium rates for recommended policies - Demonstrates a high degree of integrity and follows compliance/quality assurance requirements - Utilizes client and/or company-provided computer systems for accurate and timely data entry - Follows scripts and designated sales processes to complete sales in a compliant and effective manner - Actively participates in training and coaching on an ongoing basis to improve performance - Experience in hospitality, teaching, marketing, or other fields - No prior experience in the insurance industry required Benefits - 401(k) - 401(k) matching - Dental insurance - Flexible spending account - Health insurance - Life insurance - Paid time off - Vision insurance Company Overview - TRANZACT is a provider of sales and marketing services to insurance companies. It was founded in 1997, and is headquartered in Fort Lee, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http://www.tranzact.net.