Customer Service Representative - Remote, Bilingual Spanish and English

Description: ? The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. ? This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ? A NEW CAREER POWERED BY YOU. Are you looking for a 'work from home' career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture? Requirements: ? The ability to read, write and speak fluently both Spanish and English ? 1+ year of customer service experience ? Open availability ? A high school diploma or GED ? A quiet, distraction-free environment to work from in your home ? Proficiency in fast-paced multi-tasking ? Eagerness to learn new technologies ? Strong computer navigation skills and PC knowledge ? High Speed internet (no wireless/hotspots or satellite) and a smartphone ? Must reside in the United States or have a valid U.S. address for residence Benefits: ? Paid training and performance-based incentives ? Lucrative employee referral bonus opportunities ? 401K with company match ? Paid PTO and holidays ? Medical, dental, and vision insurance ? Comprehensive Employee Assistance Program (EAP) ? Health and wellness programs ? Mentorship programs ? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day