Customer Service Representative II

Remote, USA Full-time Posted 2025-06-22

Description:
? Serve as a key contact for clients and consumers
? Handle inquiries, ensuring timely and accurate service delivery
? Actively support company-wide efforts to maintain customer satisfaction
? Maintain detailed documentation of all interactions
? Proactively identify and resolve client and candidate issues
? Provide ongoing client service at the highest level
? Work closely with cross-functional teams to enhance service delivery
? Participate in special projects or initiatives as assigned

Requirements: ? High school diploma or equivalent ? Minimum of 2-3 years in a customer service role ? Exceptional verbal and written communication skills ? Proficiency in both English and Spanish is highly desirable ? Proficiency in CRM software and Microsoft Office ? Typing minimum 45 WPM ? Familiarity with industry compliance standards is a plus ? Ability to handle multiple tasks and responsibilities simultaneously ? High level of accuracy in documentation and data entry ? Excellent problem-solving skills and empathy

Benefits:
? Competitive pay
? Robust benefits package
? Opportunities for career advancement
? Collaborative and team-oriented culture
? Monthly appreciation events
? Continuing education and training resources

Apply Job!

Apply for the Job

Customer Service Representative II

Similar Remote Jobs

Customer Service Representative II

Live Chat Support (Remote/Office)

Remote Customer Service Agent

Remote Customer Service Representative

Remote Call Center Agent

Fully Remote Account Executive

Remote Customer Service Representative

Live Chat Agent WFH

Specialist, Pacific Pricing Systems

Content Moderation Training Coordinator

Part Time Copywriter - Independent Contractor

[Amazon Remote Jobs] Part-Time ? Data Entry and Customer Service

Mental Health Therapist (IA License) - Sign On Bonus Part Time Evening

Yelp Customer Service Jobs(at Work Home)

Online Tutors (Work in the hour of your choice)

School slp

Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr.

Summer Sales Intern

Truck Owner Sub-Agent Opportunity Work from Home

Amazon Work From Home (Entry Level Job, College Level) $30/Hour 2024 In Belarus