Supervisor, Inflight Dependability (Remote Work Assignment Available)

About the position Responsibilities • Manage all aspects of the Inflight Dependability Policy for a large Flight Attendant team. • Provide direction, coaching, and counseling to Flight Attendants regarding sick leave, leaves of absence, and company policies. • Monitor Flight Attendant turnover and absenteeism. • Conduct comprehensive internal investigations into potential Flight Attendant misconduct. • Assist management in grievance/arbitration hearings and unemployment hearings. • Work with Inflight Base Supervisors regarding dependability policies. • Administer all attendance reporting and corrective action to all Flight Attendants. • Ensure Flight Attendant schedules are properly updated. • Assist the Inflight Services Manager and Director with special projects. • Educate, train, and enforce accountability of Flight Attendants in department policy. • Analyze and evaluate statistical performance data and compile reports. • Oversee administration of progressive discipline and job terminations. • Work closely with Payroll regarding pay discrepancies. • Provide backup to Inflight Base Supervisors as needed. • Perform other duties as assigned. Requirements • College degree in Business or equivalent work experience preferred. • 3 to 5 years of management/supervisory experience preferred. • Experience working with union representatives and grievance hearings preferred. • Proficiency in CrewTrac, Oracle, and MS Office Suite. Nice-to-haves • Excellent interpersonal and organizational skills. • Above average verbal and communication skills. • Assertive, self-directed with independent work habits. • Ability to coordinate multiple priorities and meet deadlines. • Problem-solving abilities with an emphasis on working with statistical data. • Ability to handle interruptions in a fast-paced environment. • Attention to detail. Benefits • Flight benefits for you and your family to fly on Frontier Airlines. • Buddy passes for friends. • Discounts throughout the travel industry. • Discounts on cell phone plans, movie tickets, restaurants, and luggage. • Business casual environment. • Flexible work schedules. • Total Rewards program including competitive salary, incentives, paid holidays, 401(k), and medical/dental/vision insurance.