Strategic Customer Coordinator

Remote, USA Full-time
Sunbelt Rentals is a leading company in the equipment rental industry, dedicated to providing exceptional service to its customers. The Strategic Customer Coordinator role involves being the main point of contact for strategic customers, ensuring their needs are met in the rental of construction and industrial equipment. Responsibilities Provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items Act as the centralized point of contact for these accounts and satisfy the customer’s needs and requests Skills Previous experience in a call center customer service role Knowledge/Skills/Abilities you may rely on: Construction equipment knowledge Customer service ethic and positive approach Communication skills Probing questions and understanding concerns The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job Equipment rental or construction industry experience Wynne software experience Bilingual Spanish/English Benefits Health, Dental and Vision plans 401(k) Match Volunteer time off Short-term and long-term disability Accident, Life and Travel insurance, as well as flexible spending Tuition Reimbursement Options Employee Assistance Program (EAP) Length of Service Awards 12-25 vacation days depending on years of service 5 sick days 6 holidays 2 half day holidays 2 floating holidays 1 inclusion day 1 volunteer day Company Overview At Sunbelt Rentals, we provide the tools, equipment, and support our customers need to build and maintain the world around us. It was founded in 1983, and is headquartered in Fort Mill, South Carolina, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Sunbelt Rentals, Inc. has a track record of offering H1B sponsorships, with 8 in 2025, 14 in 2024, 13 in 2023, 15 in 2022, 5 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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