ServiceNow Lead Developer at Remote

Remote, USA Full-time
Role: ServiceNow Lead Developer Visa: Remote Duration: 12+ Months Interview Mode: Video REQUIRED SKILLS: (Need Majority; 5+ Years; Multiple Implementations) • Hands-on ServiceNow development experience with multiple implementations (5+ years) • Proven experience as a lead developer or technical lead on ServiceNow projects (5+ years) • Strong knowledge of ServiceNow core modules (Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Request Fulfillment, Discovery, etc.) (5+ years) • Proficiency in JavaScript, Glide API, REST/SOAP integrations, HTML/CSS, and AngularJS (5+ years) NICE TO HAVE SKILLS: • Experience with Agile/Scrum delivery methodologies • Familiarity with DevOps pipelines and automated testing in ServiceNow (ATF, Jenkins, Git) • Knowledge of ITIL/ITSM processes and frameworks • Ability to interact with senior leadership and business stakeholders to provide technical guidance Key Responsibilities: • Lead the design, development, and configuration of ServiceNow modules (ITSM, ITOM, CMDB/Asset, or others as applicable). • Translate business requirements into technical solutions using ServiceNow best practices. • Develop and maintain ServiceNow workflows, business rules, UI policies, client scripts, and integrations. • Provide technical leadership to a team of ServiceNow developers, ensuring high-quality code and adherence to governance standards. • Collaborate with stakeholders to define technical roadmaps and recommend ServiceNow capabilities that align with business needs. • Lead integration efforts between ServiceNow and third-party systems using APIs, MID servers, and integration tools. • Ensure platform stability, performance, and security by following ServiceNow development standards and industry best practices. • Manage code promotion across environments using update sets, application repositories, or DevOps pipelines. • Mentor junior developers and provide technical guidance, code reviews, and training. • Help develop, implement, and maintain testing procedures for developers. • Stay updated on new ServiceNow releases, features, and industry trends. Qualifications: • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). • 5+ years of hands-on ServiceNow development experience with multiple implementations. • Proven experience as a lead developer or technical lead on ServiceNow projects. • Strong knowledge of ServiceNow core modules: Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Request Fulfillment, Discovery, etc. • Experience with ITOM, integrations, automations, Service Graph, and CSDM. • Proficiency in JavaScript, Glide API, REST/SOAP integrations, HTML/CSS, and AngularJS. • Familiarity with ServiceNow Flow Designer, IntegrationHub, and Scoped Applications. • Knowledge of ServiceNow best practices, security models, and performance optimization techniques. • Preferred Certifications: • Certified System Administrator (CSA) • Certified Application Developer (CAD) • ITSM, ITOM, or other product-specific certifications • Strong leadership, communication, and collaboration skills. Apply tot his job
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