Senior Consultant, CRM

Remote, USA Full-time
Job Description: • Lead customer in process discover workshops that align on best practices and drive to solutions based on requirements • Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge • Develop and leverage expertise in our Vault platform • Plan, Manage, and perform application build, test, and deploy activities • Identify and monitor interdependencies between various program or project workstreams • Create project deliverables and standards (e.g., including process standards) • Plan and establish after go-live activities including ongoing support and ongoing application changes to align to full capabilities • Mentor and develop junior team members to help facilitate a growing and collaborative team environment • Partner with customers to ensure they are leveraging the full capabilities of solutions; customer-facing role Requirements: • 7+ years of demonstrated consulting or equivalent experience • Industry experience in Life Sciences, Healthcare or CRM • Proven track record meeting with senior management and executives as a subject matter expert • Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels • Strong presentation and solution design skills • Travel: up to 25% for implementation roles; post-implementation is non-travel • Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) • Nice to Have: Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices) Benefits: • Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program • Flexible work arrangements (Work Anywhere: option to work from home or in the office) Apply tot his job
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