Seasonal Intuit Product Expert (Remote)

Join Our Team and Launch Your Career with a Leading Brand We're seeking highly motivated and customer-focused individuals to join our team as Seasonal Intuit Product Experts. As a representative of Intuit, you will provide top-notch support to TurboTax customers, resolving technical issues and offering expert tax advice. This is an exceptional opportunity to gain valuable experience, develop in-demand skills, and kick-start your career with a renowned company. About the Role In this dynamic and fast-paced environment, you will: Deliver high-quality customer interactions and experiences, ensuring seamless support for Intuit's TurboTax product Handle inbound calls to the TurboTax customer service center, troubleshooting and resolving technical issues and providing tax advice Apply defined practices, procedures, and company policies to ensure exceptional customer experiences Key Responsibilities and Requirements To succeed in this role, you will: Demonstrate excellent written and verbal communication skills, with the ability to empathize with customers and simplify complex ideas Exhibit a team player attitude, promoting a positive work environment and collaborating with colleagues to achieve shared goals Stay up-to-date on product changes and tax season updates, providing knowledgeable support to customers Meet productivity goals and service level commitments, working well under pressure in a fast-paced call center environment What We Offer In return for your hard work and dedication, you will: Earn a competitive salary and up to $5,250 in tuition assistance per academic year Receive mentorship and coaching opportunities, as well as unparalleled access to practical experience and resume-worthy skills Enjoy a unique and direct college-to-career pathway, with paid in-person training and opportunities for growth and development Work Requirements and Expectations To be considered for this role, you must: Commit to working at least 15-20 hours per week, with flexibility to increase hours during peak tax season Be available to schedule work during core hours, including some weekend hours Maintain a PCI-compliant workspace and have a reliable Ethernet connection Ready to Apply? If you're a motivated and customer-focused individual looking to launch your career with a leading brand, we encourage you to apply now. Please submit your application, and we'll be excited to review it. Apply for this job