Sales Strategy & Operations, Startups

About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you’re building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: At Vercel, the Revenue Operations team plays a critical strategic role in our growth. We empower our GTM teams with the systems, strategy, and insights they need to be successful. By aligning people, processes, and technology across Marketing, Sales, and Customer Success, we optimize the entire customer journey and build a scalable revenue engine that drives Vercel forward. We’re seeking a Sales Strategy & Operations Manager to support our Startups segment within Revenue Operations. In this role, you’ll partner closely with Sales Leadership to drive process excellence, deliver insights, and help ensure our reps are focused on the right opportunities. You’ll support core operating cadences, streamline workflows, and contribute to projects that accelerate growth across our high-velocity startups motion. This is a great opportunity for someone looking to build depth in Sales Strategy & Ops, while having direct impact on one of the most strategic customer segments at Vercel. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you’re located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. About Startups at Vercel: Vercel’s Startups team is on a mission to win every startup by obsessing over their success from Day 0 through scale. We focus on VC- and incubator-backed companies building with high growth potential. Startups are a critical customer base. The team operates at high velocity, with a mix of inbound, outbound, and self-serve motions, using data-driven plays and real-time signals to identify, win, and grow high-potential accounts. Supporting this team means enabling sellers to move fast, prioritize effectively, and drive expansion across frontend, backend, and AI workloads. What You Will Do: Design, implement, and refine sales processes and systems to optimize our prospect and seller experience, streamline the sales funnel, improve forecasting accuracy, and enhance the overall productivity of our Startups sales team Facilitate core operating cadences such as forecasting, pipeline reviews, and account planning— providing clear reporting, insights, and recommendations to sales leaders Partner with Sales Leadership and Finance on planning exercises, including territory design, target setting, and capacity modeling, with a focus on rep equity and growth potential Analyze sales performance and pipeline data to identify trends, surface risks, and highlight opportunities for improvement Collaborate with GTM Systems to maintain the sales tech stack and ensure accurate, reliable CRM data to support decision-making Contribute to cross-functional initiatives that improve efficiency, enhance seller focus, and accelerate revenue growth in the Startups seg About You: 3–5 years of experience in Sales Operations, Revenue Operations, or related roles at a high-growth SaaS company; exposure to PLG or hybrid sales models is a plus Salesforce expertise (reporting, dashboards) and proficiency across the GTM tech stack (prospecting, routing, ABM, enrichment, etc.) Ability to translate data into insights that inform decision-making for GTM leaders and sellers Ownership mindset— accountable, resourceful, and able to turn ambiguity into action Comfortable in a fast-paced environment with the ability to effectively prioritize, manage complex projects, and deliver upon the most important initiatives Collaborative partner who builds strong relationships across Sales, Finance, and Systems teams Exceptional analytical and data modeling skills— expertise in Excel/Google Sheets and BI platforms, with SQL experience preferred Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow – we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $120,000.00 – $150,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location, and the total package includes benefits and equity-based compensation. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.