[Remote] Retention Sales Development Representative - Legal & Professional

Note: The job is a remote job and is open to candidates in USA. LexisNexis is a leading global provider of legal, regulatory, and business information, dedicated to improving productivity and decision-making for its customers. The Retention Sales Development Representative will engage with existing customers to drive retention, expansion, and revenue growth by building strong relationships and identifying upsell opportunities. Responsibilities Working closely with retention teams to schedule qualified appointments, to produce real business opportunities Assist with the collection and resolution of past-due invoices Learning and developing sales skills through our training and development program Certification and mastery around demonstrating our world class products Working towards promotion into a sales role Skills Prior lead generation or inside sales experience Great listener, quick thinker, and the ability to work solo and as a team Bachelor's degree or equivalent experience Solid verbal and written communication skills Detail orientated with the ability to follow defined processes Demonstrated ability to use Microsoft Windows and Office applications (including Word, Excel, PowerPoint and Outlook), Google Chrome, and LinkedIn Benefits Comprehensive, multi-carrier health plan benefits Disability insurance Dependent care and commuter spending accounts Life and accident insurance Retirement benefits (salary investment plan/employer stock purchase plan) Modern family benefits, including adoption and surrogacy Company Overview LexisNexis is a data analytics company that provides information solutions and law legal databases to Law and corporate businesses. It was founded in 1970, and is headquartered in Albany, New York, USA, with a workforce of 10001+ employees. Its website is