Remote position || UX Researcher for remote (20% Travelling)

Remote, USA Full-time
Position: UX ResearcherLocation: Remote (20% Travelling)Type: - Contract Job Description Job Description • Keep the user at the center of our designs • Work closely with the UX team and product owners to turn findings into great user experiences. • Responsible for user research studies, directly impacting design strategies and applications. • Able to create & run multiple types of user tests, analyze the collected data, and present the results. • Recommendations and meaningful user insights to all organizational levels with the highest quality. • The ability to support interaction design and prototyping. Qualifications Required: • A solid grasp of user-centered design, testing methodologies and usability. • 8+ years of experience. • 20% travel • Demonstrable user impact and influence on product experience. • Research including user personas, surveys & journey maps. • Planning and executing research projects, drawing on research from various areas of the business: analytics, customer insight, support, account managers. • Identify the proper research methods based upon product phase and timeline. • Recruit test participants and manage participant scheduling. • Create test criteria and run usability study sessions. • Experience in qualitative and quantitative results impacting product strategy. • Partner with UX team and product managers to understand detailed requirements. • Involve team in your research sessions to ensure its effectiveness. • Lead the effort to share user data and insights across the organization to build a culture of user-centered design. • Develop research reports with clear and actionable recommendations. • Effectively and creatively communicate research and play a key role in stimulating designs for the product. • Familiar with testing methods including online remote, phone interview, surveys and focus groups and ability to introduce additional methods into our projects. • Be passionate about all things UX Ability to communicate design processes, ideas, and solutions clearly and effectively to stakeholders, teams, and users. Desired: • Coding/Programming Skills such as R • Mixpanel and Salesforce software experience • Experience in healthcare Apply tot his job Apply tot his job
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