Property Management Manager

About Elm Grove Companies Elm Grove Companies manages communities with a focus on operational excellence, resident experience, and accountable stewardship for our owners and partners. We believe strong property performance is built through consistent onsite leadership, clear standards, and responsive support. About the Role We are seeking an experienced Property Manager to oversee the daily operations of a 200–250 unit residential property in Troy, NY. The ideal candidate is a strong communicator and leader who excels in budgeting, resident relations, staff supervision, and maintaining a high-quality living environment. This is an excellent opportunity for a property management professional looking to take ownership of a well-established community within a growing organization. Key Responsibilities Operational Management • Oversee all day-to-day property operations for a 200 + unit residential community. • Ensure compliance with company policies, housing regulations, and local/state requirements. • Manage vendor contracts, property inspections, and capital improvement projects. Financial Management • Prepare and manage annual operating budgets. • Monitor financial performance, control expenses, and meet NOI goals. • Oversee rent collection, delinquency management, and monthly reporting. Resident Relations • Maintain high levels of resident satisfaction and retention. • Resolve resident concerns in a timely and professional manner. • Support community engagement initiatives and improve overall property reputation. Leasing & Marketing • Supervise leasing activity, unit turnover schedules, and occupancy goals. • Implement effective marketing strategies to attract and retain residents. • Ensure compliance with Fair Housing requirements. Team Leadership • Supervise on-site staff including leasing, administrative, and maintenance teams. • Provide coaching, training, and performance feedback. • Foster a culture of teamwork, accountability, and customer service excellence. Qualifications • 3+ years of residential property management experience (preferred 150+ unit sites or portfolios). • Strong understanding of leasing, maintenance coordination, budgeting, and capital project planning. • Knowledge of Fair Housing laws and New York State housing regulations. • Proficiency in property management software (Yardi, RealPage, AppFolio, etc.). • Excellent communication, organizational, and leadership skills. • Ability to manage multiple priorities in a fast-paced environment. Compensation Salary Range: $75,000.00 - $85,000.00 • Final offer dependent on experience, certifications, and property complexity. • Bonus structure available based on occupancy, financial performance, and resident satisfaction metrics. Apply tot his job