Pre-Licensed Customer Service Representative - Remote Opportunity at blithequark: Launch Your Career in Insurance with Paid Training and Competitive Benefits
Join blithequark: Empowering Your Future in Customer Service and Insurance At blithequark, we're not just a company; we're a global community of over 500,000 passionate individuals dedicated to making a difference. As a global, digital business services company, we help the world's best brands streamline their operations in meaningful and sustainable ways. With a presence in numerous countries and a workforce that speaks more than 300 languages, we're a force for good, supporting our communities, clients, and the environment. Transform Your Career with blithequark's 5-Day Paid Training Program Are you eager to embark on a rewarding career path but unsure where to start? blithequark offers an unparalleled opportunity to become a Licensed Insurance Agent through our comprehensive 5-day paid training program. Not only will you receive a stipend while you study, but we'll also provide a dedicated Trainer, study materials, and cover the cost of scheduling your state insurance exam. Upon passing your exam, we'll support you in obtaining your license across the 50 states and territories we operate in. This is more than just a job; it's a career launchpad. What to Expect at blithequark As a Pre-Licensed Customer Service Representative at blithequark, you'll be the frontline representative for our team, handling customer inquiries with innovation and professionalism. You'll work in a collaborative, engaging environment where no two days are the same. Our balanced approach of high-tech and high-touch solutions, combined with deep industry expertise, empowers you to make a tangible difference. Key Responsibilities Resolve complex consumer issues and provide guidance to first-level representatives on high-level concerns. Assist policyholders with billing inquiries and concerns, ensuring timely and satisfactory resolutions. Support policyholders through policy changes, providing recommendations and adjustments as necessary. Utilize excellent decision-making skills and innovation to address consumer concerns while adhering to company guidelines. Qualifications and Skills We're on the lookout for fearless individuals who are passionate about delivering exceptional service. To succeed in this role, you'll need: A minimum of 6 months of customer service experience. To be at least 18 years old and a High School Graduate or GED holder. The ability to type at least 25 words per minute and be comfortable with desktop computer systems. Proven oral and written communication skills. Logical problem-solving skills and the ability to prioritize work effectively. Availability to work various shifts, including the flexibility to adapt to changing needs. For remote work, a reliable internet connection with a minimum download rate of 12.0 Mbps and upload rate of 3.0 Mbps, along with a clean and quiet workspace. While not mandatory, having 6 months of Call Center experience and being proficient in Windows operating systems will be considered advantageous. Career Growth and Learning Opportunities At blithequark, we believe in nurturing talent and fostering growth. Our environment is designed to challenge you and help you discover your potential. With opportunities to advance and develop your skills, you can propel your career to new heights. Our Chief Client Officer is a testament to this; she began her journey as an agent and rose through the ranks to a leadership position. The sky is truly the limit! Work Environment and Culture We pride ourselves on creating a workplace where employees feel valued, inspired, and supported. Our culture is built on the principles of inclusion, diversity, and work-life balance. We believe that happy, healthy employees are more productive, creative, and engaged. As a blithequark employee, you'll be part of a positive, supportive community that challenges you to be your best self. Compensation, Perks, and Benefits blithequark offers a competitive package that includes: Paid training for your insurance license. Competitive wages that reflect your value. Full benefits, including Medical, Dental, Vision, 401k, and more. Paid Time Off to recharge and enjoy life. Employee wellness and engagement programs to support your well-being. We're committed to your happiness and success, both in and out of the workplace. Join Our Community: Be One of Our People If you're ready to embark on a fulfilling career journey with a company that invests in your future, look no further than blithequark. We're an Equal Opportunity Employer dedicated to creating a culture where everyone feels welcome and valued. Apply now to become a part of our dynamic team and start your path to becoming a Licensed Insurance Agent. Don't miss this opportunity to transform your career and join a community that cares. Apply today! Apply for this job