People Operations Generalist, Total Rewards & HRIS
About Our Company: At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 9,000 customers and more than 26 million devices. We make patching easier, boost security, and give IT teams their time back. Our core values guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities. About this Role: We’re seeking a hands-on and detail-oriented People Operations Generalist, Total Rewards & HRIS to support and scale People Ops across the US and global locations. This role blends compensation expertise, HR systems ownership, and hands-on employee lifecycle and compliance support in a fast-paced, remote-first environment. Responsibilities: • Lead key People Operations programs spanning Total Rewards, HRIS management, and employee lifecycle support: Total Rewards (Compensation, Benefits & LOA) • Lead market benchmarking, pay band creation, and annual merit cycle planning, data validation, and tooling. • Partner with People Ops and Finance to align compensation decisions with budgets and internal equity. • Support US and global benefits administration, including employee inquiries, carrier coordination, audits, and documentation. • Serve as the primary administrator for all LOAs (US + global), ensuring compliant processes, accurate pay coordination with Payroll, and smooth pre/during/post-leave transitions. • Maintain clear, consistent documentation and templates across all Total Rewards programs. HR Systems & Automation (HRIS, Data, Reporting, Tooling) • Act as a systems expert across the HR tech stack and primary owner of HRIS (Rippling preferred). • Maintain HRIS data accuracy, audit regularly, and ensure proper syncing with payroll and benefits. • Identify automation opportunities to streamline workflows and reduce manual effort. • Build dashboards, reports, and visuals for data-driven insights and decision-making. • Own LMS administration and drive accountability, adoption, and visibility of self-serve learning content across the organization. Employee Lifecycle & Compliance (US + Global) • Support the full employee lifecycle from pre-hire to offboarding, ensuring accurate data, consistent processes, and high-quality employee experience. • Partner across teams to document workflows, improve scalability, and close process gaps. • Provide support for US compliance tasks (policies, audits, documentation) and serve as a backup for EU/UK payroll, benefits coordination, and statutory requirements. • Collaborate with brokers, EORs, and legal partners to ensure accuracy and compliance across jurisdictions. Skills Required: • 5–8+ years in People Ops, HR Generalist roles or Total Rewards role. • Strong experience in compensation operations (benchmarking, leveling, merit cycles). • Hands-on LOA administration experience (Tilt preferred). • HRIS expertise with proven ability to optimize systems (Rippling preferred). • Experience supporting global teams; EU exposure strongly preferred. • Excellent attention to detail, communication skills, and a solutions-focused mindset. • Proactive, solution-oriented, and self-starting • Ability to operate independently in a fast-paced, remote environment. Compensation & Benefits: • Competitive Base Salary: $100,000 - $120,000 based on experience and location. Benefits: • 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%. • Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents. Other Benefits: • FSA/HSA. • Fertility benefits. • Parental leave. • Paid-time off (PTO). • Volunteer leave. • Charitable donation matching. • Tuition reimbursement. • Gym membership reimbursement. • Internet stipend. • Pet insurance. Learn more about our benefits here: $140,000 - $165,000 a year Equal Opportunity Employer: Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply. Work Authorization: To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states at the time of hire: AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY. Apply tot his job