Part-Time Call Center Representative (Work From Home) – USA Remote Jobs

Remote, USA Full-time
November 9, 2025 Job Title: Part-Time Call Center Representative (Work From Home) Location: Remote (Home-Based) Employment Type: Part-Time Salary: Fixed / Commission / Performance Bonus (Depends on Company Policy) Job Overview: We are seeking a friendly and professional Call Center Representative to handle inbound and outbound calls from home. Your role is to assist customers, provide information, solve issues, and maintain a positive company image. You should be able to communicate clearly, stay patient, and manage calls efficiently. Key Responsibilities: Answer incoming customer calls and provide accurate information Make outbound calls to follow up on inquiries or sales leads Record call details, customer requests, and feedback Resolve customer questions, complaints, or concerns professionally Transfer calls to relevant departments if needed Meet daily/weekly call performance targets Maintain confidentiality of customer information Skills & Requirements: Good communication skills (voice clarity & polite tone) Ability to handle multiple conversations professionally Basic computer skills (typing, email, call handling software) Stable internet connection and quiet workspace Previous call center experience is a plus, but not required Must be reliable, responsible, and willing to learn Working Hours: Flexible part-time schedule (depends on shift availability) May include evening or weekend shifts depending on company needs Benefits: Fully remote work (no travel required) Training provided for beginners Growth opportunities for long-term roles Incentives, bonuses, and performance rewards
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