Join Our Team: American Airlines Customer Service Representative

Remote, USA Full-time
Job Overview: We are seeking a highly skilled and enthusiastic Customer Service Representative to join our American Airlines team. As a key member of our customer-facing team, you will provide exceptional service to our passengers, ensuring a positive and memorable experience. If you are passionate about delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply. Key Responsibilities: Provide exceptional customer service to passengers, responding to inquiries and resolving issues in a professional and courteous manner Advance and sell air travel to the traveling public or cargo forwarders Assist with passenger check-in and cargo acceptance Interpret government regulations and requirements for domestic and international travel or cargo shipments Meet and dispatch aircraft within established times Provide support to distressed passengers and customers Safeguard company property and revenue Ensure safe travel practices Requirements: Bachelor's degree Excellent communication and interpersonal skills Ability to work irregular and/or extended hours, including weekends and holidays Must be able to obtain airport authority and/or US Customs security badges, if applicable Valid driver's license, as required by local authorities Bilingual language skills, preferred in certain locations What We Offer: Competitive salary: $25/hour Comprehensive benefits package, including medical, dental, prescription, and vision coverage 401(k) program with company contributions Wellness programs and employee assistance initiatives Opportunities for career growth and development Diverse and inclusive work environment How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application to join our American Airlines team. We look forward to hearing from you! Apply for this job Apply tot his job
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