Posted Jan 26, 2026

Technical Services Director

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Description: • Lead, manage and develop our North America technical services & consulting practice (data and integration). • Oversee the delivery of full lifecycle (requirements, design, build, test, deploy) technical workstreams on customer engagements. • Participate in sales activities, including positioning technical services, scoping, solutioning, estimating and proposing a technical architecture. • Coordinate and deliver a global integration hosting solution between SmartRecruiters and other global HR vendors. • Liaise with Engineers to ensure product customizations are implemented and tested. Requirements: • Bachelor’s Degree in Business, Engineering, Information Systems, Computer Science (BSc, MCA), etc. • 7-10 years of technical consulting or similar experience. • 5+ years experience hiring, managing, mentoring, and coaching high-performing teams. • Extensive, hands-on expertise with architecting and building integrations to cloud and on-premise applications. • Experience with ATS, HR technologies, CRM or ERP, as well as, SaaS / On-Demand applications. • Ability to work independently and communicate complex technical issues in an easy to understand manner. • Experience working in a fast-paced environment with the ability to manage multiple concurrent projects. • Track record of demonstrating excellent customer satisfaction and problem-solving skills. • Ability to conduct oneself with professionalism in all situations, including in high-pressure scenarios. Benefits: • Collaborative, diverse, and remote-friendly work environment. • Competitive salaries and generous equity. • Opportunities for upward mobility. Apply tot his job