We are seeking a highly motivated and technically proficient Technical Client Specialist to join our team. This quota-carrying role is focused on inbound sales—qualifying, quoting, and closing new applications from core accounts. The ideal candidate will possess strong technical acumen, exceptional collaboration skills, and a deep understanding of scope development for complex solutions.
This role is pivotal to our sales cycle and has a significant downstream impact on project execution and turnaround time. You will work closely with technical reviewers and project managers to ensure accurate qualification and quoting, enabling seamless project delivery.
Responsibilities
- Qualify inbound opportunities from core accounts through detailed technical discovery and needs assessment
- Develop scopes of work and provide accurate, timely quotes for complex technical applications
- Close new business by aligning solutions with customer needs and demonstrating value.
- Collaborate cross-functionally with technical reviewers, project managers, and other stakeholders to ensure alignment and feasibility of proposed solutions
- Maintain detailed records of customer interactions, quotes, and closed deals in CRM systems
- Meet or exceed sales quotas and performance metrics related to sales activities.
- Continuously improve qualification and quoting processes to enhance turnaround time and project success
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Qualifications
- Bachelor’s degree in Engineering, Environmental Science, Business, or related field (or equivalent experience)
- 3+ years of experience in technical sales, preferably in food production, food retail, or a related industry
- Proven success in a quota-carrying sales role with a focus on inbound leads.
- Strong technical aptitude and ability to clearly communicate complex technical information to both technical and non-technical audiences
- Excellent collaboration, negotiation, and communication skills
- Experience working with CRM systems (e.g., Salesforce, HubSpot)
- Detail-oriented with strong organizational and time management skills
- Willingness and ability to travel as needed
- Deep understanding of complex technical products and services. Ability to interpret technical documentation and translate customer needs into viable solutions. Skilled in scope development and solution configuration
- Proven ability to qualify, quote, and close inbound opportunities. Strong understanding of sales cycles and quota attainment strategies. Ability to manage multiple opportunities simultaneously with precision and urgency
- Clear, concise, and persuasive in both written and verbal communication. Capable of explaining technical concepts to non-technical stakeholders. Active listener who can uncover customer needs and tailor solutions accordingly
- Highly organized with a methodical approach to qualification and quoting. Ensures accuracy in documentation, pricing, and scope definition. Understands the downstream impact of early-stage sales activities on project execution and turnaround time
- Demonstrates a proactive approach to sales opportunities, lead generation, and problem-solving
Salary Range: $60,000 - $130,000
The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.
About Company
As pioneers in the food safety industry, NSF is proud to play a vitally important role in helping food service businesses of all sizes, from local cafes to multinational supermarket brands, stay ahead of risks, regulations and consumer expectations, while delivering on their commitment to food safety and public health.
Company
With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.
One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.
Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.