Omnichannel Product Group's mission is to empower front-office teams to accelerate deal closures, proactively resolve customer issues, and personalize interactions through an AI-first omnichannel platform. As a Staff Engineer on the AI Voice Agent team at HubSpot , you'll do many things, including leading cross-functional efforts to integrate AI voice agents with customer agents and enhance persona-based workflows. Requirements Delivering high-value, high-impact, cross-team projects Experience designing and scaling real-time communication systems using WebSockets, programmable voice platforms, and low-latency media pipelines Experience with Generative AI applications and working as part of a platform team Leading cross-functional efforts to integrate AI voice agents with customer agents and enhance persona-based workflows Mentoring and teaching engineers in their areas of expertise Providing strategic direction for major projects Regularly mentoring and teaching engineers in their areas of expertise Benefits Cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot ’s bonus plan for eligible roles Restricted stock units (RSUs) through HubSpot ’s equity plan Overtime pay Flexible compensation packages tailored to individual skills, experience, qualifications, and other job-related reasons Benefits and perks to help employees grow better Originally posted on Himalayas