Position Summary:
Position is responsible for prompt and thorough investigation of routine to moderately complex residential property claims. This is a field-based position involving on-site inspection of insured properties. Regular travel within assigned territory is required. The territory for this position is West Pam Beach, St. Lucie and Martin counties.
Essential Functions:
- Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
- Communicate and interact with a variety of individuals to foster the timely resolution of claims, including, but not limited to, policyholders, public adjusters, attorneys, vendors, and experts.
- Timely identification, analysis and resolution of coverage issues arising in claims investigation.
- Factual investigation of cause of loss.
- Coverage determination based on a variety of policy and endorsements.
- Maintain proper file documentation reflecting progressive claim handling.
- Coverage and Payment Letters necessary to settle and conclude the claim.