Sales Support Administrator

Sales Support Administrator About Anuvu  For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Cathay Pacific and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.    Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests.   Be Part of the Movement  Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.   Role Summary  Results-driven Commercial Operations professional supporting global Media & Content activities across billing, contracts, reporting, and financial processes. Responsible for ensuring accurate revenue tracking, invoice management, accounts receivable oversight, and maintenance of key operational data to support commercial performance and cash flow. Acts as a cross-functional liaison across Commercial, Finance, HR, and Audio teams, providing operational, analytical, and administrative support to ensure efficient and compliant business operations. Location: Spain or UK  Remote Options: This position is a 6-month fixed-term contract and will be fully remote. What You’ll Be Doing    - Contracts Management: Maintain organized airline media and content contracts, ensuring accurate storage and supporting multi-region execution and signing processes. - Billing Reconciliation: Partner monthly with Commercial and Account Management teams to reconcile Salesforce billing (IRIS and BAU), verify accuracy, update records, and coordinate with Billing to ensure timely invoice completion. - Purchase Order Management: Create and manage purchase orders across departments, approve vendor invoices, and expedite payments to ensure timely processing and compliance. - Accounts Receivable Reporting: Produce and distribute weekly AR reports highlighting overdue balances and 3rd party CSP follow-ups to support collections efforts and issue resolution. - Invoice Tracking & Billing Calendar: Oversee the end-to-end billing cycle, maintain the billing calendar, and ensure invoices are issued in line with the monthly deadline. - AP Invoice & Tech Fee Support: Support accounts payable reconciliations for technical fees, ensure accurate client recharges in line with contractual terms, and facilitate resolution of outstanding invoices. - Operational Trackers Management: Maintain and update key operational trackers, including SLA performance, revenue loss, billing status, and monthly flight levels. - Benchmarking Support: Assist with quarterly benchmarking exercises, maintain centralized records, and provide ad hoc performance analysis upon request. - Weekly Commercial Reporting: Compile and distribute weekly highlights from global Commercial teams to provide leadership visibility on key updates and performance. - Daily Cash Reporting: Share daily cash collection reports with the Media & Content team to ensure visibility into collections performance. - RFP Administrative Support: Provide administrative support for RFP processes, including gathering and consolidating required documentation and information. - HR Operational Support: Assist HR with operational and administrative requests as needed. - Audio Operations Support: Support Audio team operations, including maintaining fleet count trackers, assisting with label and publisher reporting, and contributing to ad hoc projects such as rate card updates and fee analysis Expectations  - Experience working flexibly to support multiple teams, using own initiative  What We’re Looking For  - Previous experience in an administrative role - Able to speak, read and write in English   This Might Be the Right Place if You….  - Are a team fit; can help advance our global, inclusive culture  - Are self-starter who likes to roll up your sleeves and take initiative with minimal direction  - Can think about tomorrow, while getting your work done today  - Are a collaborative team player; primary audience will be internal teams  - Are curious and open to learning and finding new solutions  - Are able to provide and accept feedback in a constructive manner  - Are organized, have strong communication skills, and do whatever it takes to get things done  The Benefits of Working Here  A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation.    Advanced | Agile | Applied  Anuvu is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  Let Innovation Move You.