POSITION SUMMARY
The Sales Director will be responsible for maintaining and growing product sales through all channels, accounts or OEM as assigned and seeking new accounts that will contribute to growth plans. This position will manage certain accounts or territories including the customer base, sales forecast, goals, and assist in annual budgeting. This position will lead, mentor, and inspire collaboration with other directors to support ongoing needs within respective territories.
CORE FUNCTIONS
· Maintain healthy relationships with buyers at each customer, while focusing on maintaining/growing sales in each respective channel
· Monitor sales trends, maintain product content via retailer portals, and identify product gaps in their portfolio.
· Lead lines review processes, including providing direction to supporting team, in order present comprehensive product pitches to realize sales growth goals.
· Collaborate with other departments such as marketing, product development, and customer support to align product selection with our channel management strategy.
· Develop and execute a comprehensive business plan and sales strategy that ensures attainment of corporate sales goals and profitability.
· Attend weekly Sales and various Meetings via phone/virtual means.
· Achieve targeted sales goals for all channels, accounts, or OEM customers.
· Oversee the successful execution of sales programs, ensuring alignment with customer expectations and project timelines. Work in partnership with internal teams to drive the successful delivery of products and services.
· Travel regularly via automobile and airplane for visits to OEM Customers, Dealers, Jobbers, Warehouse (WD), Trade Shows, or other assigned events (some weekends required).
· Cultivate and maintain strong customer relationships and strategically engage with key clients and partners. Identify and cultivate new business opportunities while ensuring customer satisfaction and retention. Maintain all customer programs, policies, pricing, and promotional activities throughout all channels, accounts or OEM as assigned.
· Foster a collaborative and high-performance culture within the sales department.
· Utilize background to understand product specifications, technical requirements, and provide informed solutions to customers. Collaborate with the engineering team to ensure a deep understanding of product capabilities and customization options.
· Forecast, in collaboration with VP of Sales, in the annual budgeting process including projected monthly sales.
· Maintain dealer or customer contact info in company CRM system.
QUALIFICATIONS & REQUIREMENTS
Education and Experience
· Bachelor’s degree in a business-related field required.
· 8+ years of outside sales experience preferred in automotive segment, customer, or client relationship management.
· Proven track record of successful sales leadership in the automotive industry.
· Ability to excel and successfully operate within a complex organizational matrix.
· Strong understanding of engineering principles and the ability to communicate effectively with technical teams.
· Demonstrated experience in program management and delivering complex solutions.
· Excellent interpersonal, negotiation, and communication skills.
· Strategic thinker with the ability to translate market insights into actionable sales strategies.
Required Licenses
· Valid state-issued driver’s license.
Skills, Abilities, and Knowledge
· Proficient in Microsoft Office Suite, CRM Software, ERP Software, Concur or other expenses systems Development of PowerPoint presentations.
· Exceptional communication, negotiation, and presentation skills.
· Strong analytical and strategic thinking capabilities.
· Ability to respond to complaints.
· Ability to effectively present information and presentations to customers and top management.
· Ability to write, speak and comprehend English.
· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals.
· Ability to compute rate, ratio, and percent and to draw an interpret graphs.
· Ability to read and understand business financial documents.
· Ability to solve practical problems.
· Ability to interpret a variety of instructions.
· Ability to overcome customer objections and concerns.
Travel
· 50% travel required on average.
COMPETENCIES
· - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
· - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
· - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
· - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
· - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
· - Follows policies and procedures; Completes tasks correctly and on time; Supports organization’s goals and values; Supports affirmative actions and respects diversity.
· - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
· - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
· - Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.
· - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
SUPERVISOR RESPONSIBILITIES
· Individual Contributor: working team member with no oversight of others and no management responsibilities.
PHYSICAL REQUIREMENTS
· This position is subject to exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Physical Activities
· This position is subject to the following physical activities: standing, grasping, balancing, walking, feeling, kneeling, pushing, crawling, crouching, pulling, talking, reaching, lifting, hearing.
Visual Acuity
· The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
Working Conditions
· The worker is subject to inside and outside environmental conditions, including heat, noise, vibration, and hazards related to the sales environment and customers businesses.
Perks That Go the Extra Mile :
At RealTruck, we take care of our people—because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We’ve got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers.
RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep®, Bronco® and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck’s 6,000+ associates operate from 35+ facilities across four continents. RealTruck’s industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company’s omni-channel retail approach delivers a seamless consumer experience online at RealTruck.com, as well as through its 12,000+ dealer network and automotive (OEM) partnerships.
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