Join our forward-thinking team as a ROC Technical Specialist I and be at the forefront of innovation in the renewable energy industry! We're offering an exciting opportunity for a highly skilled and motivated individual to work remotely and drive success with their diverse skillset. As a valued member of our team, you'll enjoy a competitive salary and a comprehensive total rewards package. We're a leading provider of renewable energy solutions, and we're committed to creating a supportive and collaborative work environment that fosters career growth and development. If you're passionate about sustainable energy and want to make a meaningful impact, we encourage you to apply for this night shift position. Why Choose This Opportunity? Competitive salary structure and total rewards package Opportunity for career advancement in a rapidly growing industry Contribute to sustainable energy solutions and make a positive impact on the environment Collaborative and supportive work environment with a focus on teamwork Work with cutting-edge technology in battery energy storage systems Job Responsibilities: Monitor remote systems to ensure proper functionality and respond to technical support tickets Review Battery Energy Storage Systems (BESS) performance and generate worklists for maintenance Perform standard interventions and maintain operational guidelines for BESS Maintain system logs of operations, issues, and significant events, communicating with stakeholders as necessary Initiate emergency response management processes according to established guidelines Requirements: Associate's degree in Electrical Engineering, Renewable Energy, or a related field, or equivalent preferred Minimum of 1 year of customer service and/or call center experience Background in electrical systems, PLC programming, instrumentation, automation, and HMI controls is a strong asset Ability to work a shift schedule including overtime, holidays, and on-call as needed Proficient in Microsoft Suite, particularly Outlook, Excel, and Word Preferred Qualifications: Basic knowledge of phone systems Strong attention to detail with the ability to multitask and prioritize effectively Excellent communication skills and a willingness to collaborate on critical issues Passion for continuous learning and improvement At Talentify, we're committed to candidate privacy and equal-opportunity employment. We partner with companies that share our values and strive to create a fair, transparent, and secure hiring environment for all. Take the Next Step Are you ready to join our team and contribute to a sustainable future? Apply now and let's discuss how you can become a vital part of our success story. Apply for this job