Note: The job is a remote job and is open to candidates in USA. Timeline Optimization Group is focused on helping job seekers find attractive opportunities before they are widely advertised. They are seeking a Pre-Service Scheduler to provide professional service to patients and coordinate appointments for outpatient diagnostic testing while maintaining patient confidentiality.
Responsibilities
- Provide prompt, professional, and courteous service to patients, physicians, and hospital departments
- Interview patients to assess scheduling needs and coordinate appointments for outpatient diagnostic testing
- Accurately collect and document patient demographic, insurance, and clinical information
- Utilize scheduling systems to efficiently schedule appointments while preventing conflicts
- Maintain strict confidentiality of patient information in compliance with HIPAA regulations
Skills
- High school diploma or equivalent required
- Minimum of one (1) year of experience in healthcare, insurance, call center, or customer service environment
- Ability to work independently in a high-volume, high-stress environment while prioritizing tasks
- Strong problem-solving skills with the ability to analyze information and identify issues
- General computer proficiency and comfort working across multiple systems
- Experience working with patient registration, scheduling systems, or insurance verification
- Previous experience in a healthcare-related role or customer service position
Benefits
- Comprehensive benefits package, including medical, dental, vision, and retirement plans
- Paid Time Off
- Educational assistance programs
Company Overview
- Our platform bridges the gap between job seekers and diverse employment opportunities sourced from employers, staffing companies, recruitment firms, and job boards, while providing resources that empower users to explore career paths and make well-informed choices. It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is http://www.timelineog.com.