Work with a team of bright and motivated people as a Sr Software Engineer - Enterprise Services! Embrace a modern work style with this fully Remote opportunity. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.   Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: All of SouthwestÂs People come together to deliver on our Purpose; Connecting People to whatÂs important in their lives through friendly, reliable, and low-cost air travel. The Senior Software Engineer delivers on our Purpose b y supporting the BOSS (Booking Operational Search System), COSS (Customer Operational Search System, CPS (Customer Profile Service), and Rosetta products for the IDF Customer and Commercial Data Deliver y Teams. This role id entifies and prevents production problems and implement s immediate resolution efforts across technology areas across the enterprise. This Engineer joins an impactful team that works with shared services and stakeholders across various departments and supports business capabilities that span a variety of applications and programs . The Senior Software Engineer is a team player who is proactive, eager to take on challenge s , and excited to support impactful initiatives that drive the future of Southwest. Additional details:  This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico. Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Job Summary  Advanced experience in designing, writing program code, testing, documenting, and implementing functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Identifies and prevents production problems and implement immediate resolution efforts across technology areas. Mentoring Software Engineers, holistic vision of organization and impact, focusing on Âshift left activities. Responsibilities  Drive the technical direction and feature roadmap of large-scale cloud systems  Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members  Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions  Drives detailed definition of feature requirements through discussions with product managers and customers  Supports continuous improvement by investigating alternatives and new technologies  Prepares and installs solutions by determining and designing system specifications, standards, and programming  Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems  Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities  Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations  May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities  Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience  Proactively shares knowledge and skills of software development and testing to solve a range of problems  Advanced knowledge of at least one required programming language  Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams  Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences  Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work  Ability to mentor others  Ability to lead ideating, presentations, mentoring and group-thinking sessions  Ability to influence without authority Education  Required: High School Diploma or GED  Required: Bachelor's Degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training Experience  Required: Advanced-level experience, seasoned and specialized knowledge in software development and methodologies  Preferred: Knowledge or experience with Agile or SAFe methodologies  Preferred: Knowledge or experience with ServiceNow/DASH  Preferred: Languages  Java, Python, SQL  Preferred experience with the following:  GraphQL  REST  ElasticSearch  AWS Services: il.e . API Gateway, Route53, Lambda, Opensearch , VPC, Cloudwatch , DynamoDB, JWT, Confluent Kafka  Messaging Services: TibcoEMS , Kafka  CI/CD  CCP (SWA's Cloud Common Platform)  GitLab  Grafana  Frameworks  Spring (Web, Integration), JUnit  Performance testing Licensing/Certification  N/A Physical Abilities  Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time  Ability to communicate and interact with others in the English language to meet the demands of the job  Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications  Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines  Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986  Must be at least 18 years of age  Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $134,750 per year to $149,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits youÂll love:  Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)  Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**  Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***  Competitive health insurance for you and your eligible dependents (including pets)  Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.  Explore more Benefits youÂll love:  Pay amount does not guarantee employment for any particular period of time.  *401(k) match contributions are subject to the planÂs vesting schedule and applicable IRS limits  **ProfitSharing contributions are subject to planÂs vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Apply Job!  We Encourage You to Apply! Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.