In the city that never sleeps, our team is dedicated to providing 24/7 IT support to our clients. We're seeking a highly skilled and self-motivated Remote Night Shift IT Support Analyst to join our team, ensuring seamless support to our client base during nighttime hours. Job Overview: We offer a competitive salary range of $60,000 - $70,000 per year, based on experience, along with an attractive benefits package that includes: 3 weeks of paid vacation 5 flex days Health allowance This is a fully remote, full-time position, working Monday through Friday from 11:00 PM to 7:00 AM PST. If you're a tech-savvy individual with a passion for IT support, a reliable home office setup, and the ability to work independently, we encourage you to apply. Key Responsibilities: Monitor and respond to incoming tickets via our ticketing platform Perform scheduled maintenance, patching, and software updates Provide remote support for Microsoft 365, Azure, and Windows Server environments Run nightly checks on system health, backups, and cybersecurity tools Escalate critical issues when needed and document activities for the day team to follow up Ideal Candidate: We're looking for an experienced IT professional with a strong background in: Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) Azure (Intune, Entra ID, user and device management) Windows Server (Active Directory, GPOs, backups) Hardware/Software Troubleshooting Endpoint security tools and system monitoring Additional Skills (Optional): Certifications: MS-100, AZ-104, Security+, Network+, etc. Experience with virtualization (VMware, Hyper-V) AI Experience: Copilot, ChatGPT, Gemini, etc. Requirements: Must be a U.S. citizen or permanent resident Fluent in reading and writing English Reliable and fast home internet A professional and quiet dedicated workspace Comfortable being awake and working during the night shift Must be based in Nevada No Criminal Record and Bondable Must complete a background check prior to hire Why Join Our Team: At Netsmart, we combine hands-on IT expertise with a forward-thinking mindset, helping businesses adopt scalable, secure, and intelligent technology solutions. As a Remote Night Shift IT Support Analyst, you'll play a critical role in ensuring the continuation of our professional support and maintenance on a 24/7 basis. How to Apply: If you're looking for a stable, high-impact night shift role with a professional IT Services Company, don't delay and apply today! Apply for this job