OpenAI is seeking a strategic, analytical, and execution-oriented individual to join the Go-To-Market (GTM) Strategy & Operations team focused on Technical Success. This fully remote position plays a key role in shaping how OpenAI delivers value to customers through scalable success programs, operational rigor, and technical engagement strategies. Key Responsibilities: - Drive the development and execution of GTM strategies that support technical customer success and engagement. - Analyze user data, feedback, and usage trends to improve adoption and reduce churn. - Create operational models and dashboards to measure performance and optimize outcomes. - Partner with product and engineering teams to ensure customer feedback informs roadmap planning. - Build scalable systems and processes that improve the efficiency of technical success delivery. Qualifications: - 5+ years of experience in strategy, operations, consulting, or a related GTM function in a technology environment. - Proven ability to work cross-functionally with technical and non-technical teams. - Strong analytical skills with a data-driven mindset. - Experience in SaaS, AI, or platform-based businesses preferred. - Excellent written and verbal communication skills. Benefits: - Competitive salary and generous equity compensation. - Comprehensive health, dental, vision, and mental wellness benefits. - 401(k) plan with company match. - Remote-first work culture with flexibility and autonomy. - Opportunity to work on cutting-edge AI technologies with world-class talent. How to Apply: Qualified candidates should prepare a resume and cover letter that demonstrate their alignment with OpenAI’s mission and the role’s requirements. OpenAI seeks individuals passionate about artificial intelligence, operational excellence, and ethical innovation. Apply Job!