Job Description:
• Find innovative ways to complete sales while responding to varying questions, issues, and concerns.
• Handle and carefully respond to all inbound and outbound customer inquiries
• Complete sales with customers while generating quotes, costs and overall coverage
• Provide excellent customer service through all interactions while active listening
• Work with confidential customer information and treat it sensitively
• Appropriately communicate with customers, exercising retention efforts if needed
Requirements:
• Resident Property & Casualty Producer license required
• License must be active and within good standings
• Any non-resident lines currently or previously obtained must also be within good and active standings
• Sales experience preferred
• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• College degree preferred but not required.
Benefits:
• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs