We are seeking a PLADS IT Support Analyst (Salesforce) to join our Digital Services team. As a remote role, you will work from home within the continental US and occasionally be requested to come to the office based on business need. Aflac is a Fortune 500 company and a leader in voluntary insurance products that pay cash directly to policyholders. Requirements Experience in Microsoft Office Attention to detail and results oriented, with a strong customer focus Ability to work as part of a team and independently Analytical and problem-solving skills, an ability to conform to shifting priorities, and to balance multiple projects and tasks concurrently Written and oral communication, and interpersonal skills are necessary to effectively communicate with persons at all levels of the organization Salesforce Experience Salesforce Administration Certification ClaimVantage Software Experience Experience with data integration, reporting and analytics functions JIRA experience, specifically with Service Desk Agile Methodologies Group and/or Individual Disability and Absence Management Insurance industry experience Benefits Medical, dental, and vision coverage Prescription drug coverage Health care flexible spending Dependent care flexible spending Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee) 401(k) plans Annual bonuses Opportunity to purchase company stock 11 paid holidays Up to 20 days PTO to be used for any reason State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible Originally posted on Himalayas