Job title: IT SUPPORT TECHNICIAN - ONSITE in Lafayette, IN at A.C. Coy Company: A.C. Coy Job description : Overview: Location: Lafayette, IN - Onsite M - F Job Type: Contract to Hire Work Authorization: No Sponsorship The A.C.Coy company has an immediate need for an IT Support Technician. Ideal candidates must have 2+ years of IT support experience. Responsibilities: Stage, configure, and deliver IT assets (e.g., personal computers and mobile phones) Manage the inventory of IT assets for the site(s) Provide IT / OT deskside support to all employees at the client facility Provide White Glove IT services to all company executives Diagnose and resolve software and hardware incidents, including operating system (Windows 10, 11), network, mobile devices and software across a range of business and OT applications Communicate with employees vis face to face, over the phone, remote access, Teams and in writing Comfortable working in areas that are not climate controlled 80% office environment, 20% manufacturing environment (All safety equipment provided by client) Support 500 internal users on a 4 person team Qualifications: Education: Bachelor's degree - Preferred Experience: IT Support experience (deskside, phone, white glove) - 2+ years Ticketing system experience (ServiceNow, Jira, Remedy, etc.) - 2+ years Printer, mobile device, network, operating system (Windows 10/11) - 2+ years IT asset inventory management - 2+ years Experience working in a manufacturing facility - Preferred Expected salary : Location : Lafayette, IN Apply for the job now! Apply for this job