Petro Home Services is seeking Inside Sales Representatives for a hybrid role that combines in-office and remote work. The role involves engaging with potential customers, negotiating service plans, and ensuring customer satisfaction while working towards sales goals.
Responsibilities
- Answer inbound calls from potential new customers
- Negotiate pricing and service plans
- Conduct outbound call activity with a focus on securing new business
- Communicate clear and accurate information
- Work with customers to best meet their service needs
- Assist in onboarding new customers and conduct customer account updates/maintenance
- Effectively seek resolution for customer problems and issues
- Assist with customer retention
- Serve as the customer's advocate, working closely with other departments to ensure timely resolution of customer issues
- Escalate more complex issues as needed
Skills
- Prior inside sales experience preferred but not required
- Computer Skills- MS office, typing skills
- Excellent communication and telephone skills
- Possess the ability truly engage our customers and sell our Company's value, turning prospects into happy customers
- Ability to multitask
- Strong negotiating abilities
- Work efficiently and effectively both independently and with a team
- Ability to manage difficult customer situations and respond promptly to service requests to meet customer needs
- Strong follow up skills
- Dedicated workspace with consistent power supply for individual use during working hours
- Fast, reliable and secure internet connection that is hard wired to the modem
Benefits
- Paid training and base pay plus uncapped commission!
- Medical coverage
- Dental coverage
- 401(k)
- Paid Vacation & Holidays
- Vision insurance
- Work from home
Company Overview
- Petro Home Services provides propane, heating oil, and HVAC services. It was founded in 1903, and is headquartered in Stamford, Connecticut, USA, with a workforce of 1001-5000 employees. Its website is https://www.petro.com/.