General information Reference 1000008994 Vacancy details Talent pool IT - Management - IT Title Head of IT & Business Systems Contract type QA HE Ltd Permanent Job advert Head of IT & Business Systems QA HE Fulltime and Permanent Opportunity Homebased Dear all, I am really pleased to tell you about a QA HE internal opportunity now open for application. As Head of IT & Business Systems, here’s some of the responsibilities: Managing and enhancing QA HE’s technology business operations and the implementation of new Business Systems, Enhancement Projects and Upgrades. To serve as the interface with assigned business units or functional areas for the purpose of business technology efficiency, development, solution discovery, service management, risk management, and relationship management. Working across a vast range of stakeholders within QA HE and the wider group, including Executive Team members and the Group Chief Technology Officers to drive commonality and share strategic initiatives with common goals. Responsible for multi-functional technologies including on-premises Campus tech and Cloud solutions to improve the experience of both staff members, (back office/lecturers/delivery personnel), and front office (learners/students/applicants). Serving as the business relationship link between the business units and IT at all levels (including executive). Providing highly valued strategic consulting level support and guidance through key IT initiatives. Communicating with decisions, priorities and relevant project information to appropriate levels of staff regarding business unit requests, projects and initiatives. Proactively sharing knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. Partnering with business leadership and other key stakeholders to define opportunities and to identify and prioritise projects based on predefined criteria (such as return on investment, productivity, compliance) Here’s a little more about the role: click through to read the full job description outlining the job role, skills and experience required. Devising and establishing Business Technology systems to support the implementation of strategies set by the Exec. Overseeing all technology operations and evaluating them according to established goals Purchase functionally efficient and cost-effective technological equipment and software. Introduction of technology to assist in operational efficiency & the delivery of learning Engaging with Senior members of other functions within the business to identify and understand technology requirements and solutions. Engagement with IT Directors and Senior IT members of staff within Partner Institutions, to engage with their roadmap to drive out potential synergies that can be introduced within QA HE to further strengthen partner relations What We'll Do For You! Experience required: Has familiarity with ISO 270001, GDPR and an understanding of security concerns. Proven track record in Senior Management, manging multiple Business Technology disciplines such as DBA’s, networks and service management. Good experience of operating within an ITIL framework. Attention to detail and management of process. Negotiation skills internal and with key external suppliers and business contacts Ability to direct and be hands-on at the same time where required. Lead by example Strong analytical skills Good listener Ability to influence others at all levels. Be able to direct and motivate multiple teams under a pressured environment and tight timescales. To be reflective on decisions made and to learn for future projects. To constantly review and evolve the Business Technology services provisioned within the Company If interested, please formally apply for the vacancy via the People Link portal where you can click through to read the full job description. Here’s what to do: Login to Peoplelink Click internal vacancies scroll down the left of the page Click on to the correct vacancy and Use the apply button to submit your application The deadline for applications is set as 5.30pm Monday 28th July 2025 Vacancy location Location UK, Other, Home Based Handled by Handled by Michaela Cassa - QA Nicola Drake Primary handler Michaela Cassa - QA Last name Cassa - QA Forename Michaela Email
[email protected] Job Description Attachment QA HE IM3 Head of IT Business Systems ND.docx (412 Kb) Originally posted on Himalayas