At arenaflex, we're on a mission to deliver True Hospitality for Good, making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. As a leading hotel group, we're committed to innovation, growth, and excellence in everything we do. We're now seeking an experienced Full Stack Customer Identity & Access Management Technical Advisor to join our team and play a key role in securing guest identity and preventing fraud within the CIAM landscape.
**Your Role:**
As a Full Stack Customer Identity & Access Management Technical Advisor at arenaflex, you'll be responsible for advising strategy, security, and implementation of CIAM solutions, ensuring compliance with industry standards, and enhancing fraud detection and prevention capabilities. You'll collaborate with cross-functional teams to develop CIAM roadmaps and security enhancements, providing technical advisory services for CIAM strategy, fraud prevention, and risk-based authentication.
**Key Responsibilities:**
* Collaborate with cross-functional teams (security, architecture, engineering, fraud, compliance) to develop CIAM roadmaps and security enhancements.
* Provide technical advisory services for CIAM strategy, fraud prevention, and risk-based authentication.
* Work across multiple business and technical partner relationships to implement security best practices, industry regulations (GDPR, CCPA), and business objectives.
* Design, architect, and implement the modernization of access management for our guests, partners, and API solutions, with particular focus on user experience.
* Drive the adoption of modern authentication mechanisms (OAuth 2.0, OpenID Connect, FIDO2, WebAuthn) to improve security and user experience.
* Design, architect, and implement anti-fraud technologies across multiple areas including credit card and account registration.
* Work to improve the resiliency and scalability of our platform ecosystem with support partners.
* Support Decentralized Identity (DID) and self-sovereign identity initiatives for improved user control and compliance.
**What We Need From You:**
* 8+ years in IAM, CIAM, or security roles with a focus on fraud prevention.
* Deep knowledge of OAuth, OIDC, SAML, and identity-proofing mechanisms.
* Experience with SAP CDC (Gigya) is preferred, CIAM platforms like Okta, Ping, Auth0, or ForgeRock are considered.
* Strong background in fraud detection, bot mitigation, and risk-based authentication.
* Understanding of cryptographic principles, token security, and identity governance frameworks.
* Demonstrated ability to align CIAM security with business needs and compliance requirements.
**Work Environment and Company Culture:**
At arenaflex, we value connections and being together, which helps us foster a unique sense of belonging that also supports productivity. We give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognize that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
**Career Growth Opportunities and Learning Benefits:**
At arenaflex, we're committed to helping our colleagues grow and develop their careers. We offer a range of training and development opportunities, including:
* Regular training sessions and workshops to help you develop your skills and knowledge.
* Mentorship programs to help you build relationships and learn from experienced colleagues.
* Opportunities to work on high-profile projects and contribute to the development of new initiatives.
* A culture of innovation and experimentation, where you're encouraged to try new things and take calculated risks.
**Compensation, Perks, and Benefits:**
We offer a comprehensive package of benefits, including:
* Salary range: $58,834 to $150,000.
* Bonus pay (as applicable).
* Comprehensive benefits package, including medical/dental/vision insurance, 401K, and other benefits.
* Paid time off and recharge days throughout the year.
* Volunteering days and opportunities to give back to the community.
* Room discounts across our many properties.
* Opportunities to participate in our myWellbeing framework and support your wellbeing.
**How to Apply:**
If you're passionate about innovation, growth, and excellence, and you're looking for a challenging and rewarding role, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to welcome you to our team!
**Equal Employment Opportunities:**
arenaflex is an equal employment opportunity employer. We promote a culture of trust, support, and acceptance, and we welcome applicants from diverse backgrounds, experiences, and perspectives. We provide equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.