At arenaflex, we're on a mission to revolutionize the logistics industry by providing innovative supply chain solutions that exceed our customers' expectations. As a seasoned Customer Logistics Manager, you'll play a critical role in leading our team to deliver exceptional results and drive business growth. If you're passionate about logistics, customer service, and leadership, we want to hear from you!
**About arenaflex**
arenaflex is a leading provider of supply chain solutions, serving Fortune 500 businesses and startups alike. Our team of logistics experts is dedicated to delivering exceptional results, and we're committed to creating a diverse and inclusive work environment that fosters growth and development. When you join arenaflex, you'll become part of a dynamic team that's passionate about making a difference in the logistics industry.
**Job Summary**
We're seeking an experienced Customer Logistics Manager to join our Supply Chain Solutions division in Cleveland, OH. As a key member of our team, you'll be responsible for overseeing the day-to-day operations within an assigned function, leading direct reports, and attaining daily operational goals. If you have a proven track record of success in logistics, customer service, and leadership, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* Customer service satisfaction and expectation management
* Staffing performance management and development of exempt and non-exempt employees
* Manage day-to-day planning and scheduling
* Health and Safety Management
* State/Local/Federal regulations compliance
* Perform other duties as assigned
**Essential Functions**
* Ability to work within international functional teams
* High-level analytical ability where problems are unusual and difficult
* Demonstrated technical and professional skills in job-related area
* Off-shift support in the event of critical customer network disruption or crisis
* Makes decisions in a timely manner
* Strong oral and written communications skills
* Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
* Ability to work independently and as a member of a team
* Flexibility to operate and self-driven to excel in a fast-paced environment
* Capable of multi-tasking, highly organized, with excellent time management skills
* Detail-oriented with excellent follow-up practices
* Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
* Logistics industry knowledge is advanced required
* Knowledge and understanding of Customer/Company local and Federal regulations is advanced required
* Fundamental knowledge of Supply Chain Management components is intermediate required
* Strong knowledge of Manufacturing and Production is advanced required
**Qualifications**
* H.S. diploma/GED required
* Bachelor's degree in Business, Logistics, Supply Chain preferred
* Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field required
* One (1) year or more direct supervisory/leadership experience required
* Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
* Logistics industry knowledge is advanced required
* Knowledge and understanding of Customer/Company local and Federal regulations is advanced required
* Fundamental knowledge of Supply Chain Management components is intermediate required
* Strong knowledge of Manufacturing and Production is advanced required
**Benefits and Perks**
* Medical, dental, vision benefits start at 30 days
* 401(k) Savings Plan with a company match
* Discounted employee stock purchase options
* Quality employee discounts that actually save you money on tools, cars, appliances, travel, and more
* All major holidays paid and paid time off within your first year
* Up to 12 weeks paid maternity leave
* Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
* Paid time off for vacation, illness, bereavement, family, and parental leave
* Tax-advantaged 401(k) retirement savings plan
**Work Environment and Culture**
At arenaflex, we're committed to creating a diverse and inclusive work environment that fosters growth and development. Our team is passionate about making a difference in the logistics industry, and we're dedicated to delivering exceptional results. If you're looking for a dynamic and supportive work environment, we encourage you to apply for this exciting opportunity.
**Compensation and Benefits**
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience, education, work location, market data/ranges, internal equity, internal salary ranges, etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
* Pay Type: Salaried
* Minimum Pay Range: $60,000
* Maximum Pay Range: $70,000
**How to Apply**
If you're passionate about logistics, customer service, and leadership, we want to hear from you! Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience.
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity Employer and Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Security Notice for Applicants**
arenaflex will only communicate with an applicant directly from a [@arenaflex.com] email address and will never conduct an interview online through a chat-type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, arenaflex will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through [insert contact information].