The Director of Facilities provides enterprise-level leadership for all maintenance, facilities operations, and capital improvement initiatives across a national portfolio of 110 communities and growing, comprised of student, multifamily and build-to-rent properties. This role is responsible for developing scalable infrastructure, driving operational excellence, and protecting asset value while supporting ownership objectives and delivering a high-quality resident experience.
What You’ll Do:
Enterprise Facilities Strategy
- Develop and implement a national facilities strategy aligned with ownership and operational goals
- Standardize maintenance policies, procedures, and KPIs across all communities
- Partner with Operations, Asset Management, and Ownership groups to drive NOI and asset preservation
- Build scalable systems to support continued portfolio growth
Operations Oversight
- Oversee maintenance performance across multi-layered teams
- Ensure consistency in service delivery including work order completion and unit turn performance
- Drive adoption of centralized systems for maintenance tracking and reporting
- Oversee student turn planning, preparation and execution
Capital Projects & Asset Management
- Lead planning and execution of capital programs
- Oversee large-scale renovations and system upgrades
- Establish capital planning frameworks and lifecycle strategies
- Manage vendor programs and procurement strategies
Financial Leadership
- Own facilities-related budgets (OPEX + CapEx)
- Track KPIs including cost per unit and service metrics
- Identify cost-saving initiatives
Organizational Leadership
- Frequent interaction and collaboration with executive team and clients
- Lead regional maintenance directors and corporate teams
- Develop training programs and leadership pipelines
- Standardize hiring and performance management practices
Compliance & Risk
- Ensure compliance with OSHA, EPA, and Fair Housing regulations
- Oversee safety programs and audits
- Manage emergency response procedures
Vendor Management
- Establish national vendor partnerships
- Negotiate contracts and pricing structures
- Drive procurement efficiencies
Requirements
Skills & Experience Needed:
- 7+ years of facilities, maintenance, or property operations leadership experience supporting multi-site or multi-property portfolios
- Experience working within a third-party property management environment supporting multiple ownership groups or client stakeholders
- Experience leading capital improvement (CapEx) projects, including planning, budgeting, vendor coordination, and execution across multiple properties or portfolios
- One or more industry certifications required (CAMT, HVAC, EPA Universal, etc.)
- Experience using property management or facilities management systems; Entrata Facilities highly preferred.
- Experience managing or supporting facilities operations across multiple locations (regional or national preferred)
- Ability to travel 25–50% nationally to support portfolio operations.
- Valid driver's license and ability to travel independently
- Valid passport or ability to obtain passport for potential international travel
- Experience communicating with executive leadership, ownership groups, and operational teams
- Experience managing multiple priorities, deadlines, and cross-functional initiatives
- Strong written and verbal communication skills in English
- Experience creating executive-level presentations (Canva preferred)
- Proficient and confident in using technology, including computers, mobile devices, various software needed to perform essential duties and responsibilities
Benefits
- Up to 12 weeks paid parental leave + one year of diapers, on us
- 15 Days of PTO + 2 additional “Wellbeing Days”
- 401(k) Match
- Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program
- Commitment to leadership training and growth opportunities
- Additional rewards and recognition
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