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// POSTED: Apr 14, 2026

Claims Representative, Auto

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Job Description: • To analyze and process low to mid-level auto and transportation claims. • Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy. • Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution. • Identifies and pursues subrogation opportunities; secures and disposes of salvage. • Communicates claim action/processing with insured, client, and agent or broker when appropriate. • Maintains professional client relations. • Performs coverage, liability, and damage analysis on all claims assignments. Requirements: • Bachelor's degree from an accredited college or university preferred. • Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience required to include knowledge of construction basics. • Property estimating software experience a plus. • Familiarity with personal and commercial lines policies and endorsements. • Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims. • Knowledge of total loss processing, State salvage forms and title requirements. • Excellent oral and written communication, including presentation skills. • PC literate, including Microsoft Office products. • Analytical and interpretive skills. • Strong organizational skills. • Good interpersonal skills. • Ability to work in a team environment. • Ability to meet or exceed Service Expectations. Benefits: • medical • dental • vision • 401k and matching • PTO • disability and life insurance • employee assistance • flexible spending or health savings account • and other additional voluntary benefits.
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