Business Assistant.

This a Full Remote job, the offer is available from: Colorado (USA) Job Title: Business Assistant Location: Remote Working Hours: US Central Time Engagement: Full-Time About the Role Pavago is hiring on behalf of a growing U.S.-based e-commerce and live selling business. The company operates across multiple online platforms including TikTok, Amazon, and Whatnot, and is focused on building a strong Live Seller Community alongside its product distribution business. We are looking for a highly organized Business Assistant who can support day-to-day operations, manage content and livestream schedules, assist with customer communication, and help build systems that improve business efficiency. This is an execution-focused role where the right candidate will help keep multiple moving parts organized while identifying opportunities to streamline and automate processes. Key Responsibilities Livestream Operations • Schedule and coordinate weekly livestreams on platforms such as TikTok and Whatnot • Manage livestream scheduling and team payroll using Homebase • Support operational logistics for live selling sessions Content & Community Management • Maintain a structured content calendar across X, LinkedIn, and Facebook • Support the growth of the owner’s personal brand and the Live Seller Community • Help manage and engage members of the Live Selling Academy Customer Communication • Respond to customer inquiries via chat and email across platforms including TikTok, Whatnot, and Kajabi • Ensure fast, professional responses and strong customer experience • Monitor and resolve common support questions Operational Support • Coordinate with warehouse teams regarding returns and operational updates • Track inventory issues and support product operations on Amazon • Maintain internal records using company software • Schedule podcast interviews and manage operational follow-ups Marketing Support • Research potential customers and community members on Facebook and other relevant platforms • Assist in developing organic outreach strategies to attract new community members and buyers • Support the creation and improvement of marketing funnels that move prospects from discovery to conversion • Identify opportunities to capture leads and improve conversion through better messaging or workflows • Monitor funnel performance and suggest improvements to increase engagement and retention • Research tools or automation systems that can improve marketing and outreach processes Process Improvement • Document and create SOPs for recurring operational workflows • Identify opportunities to automate repetitive processes • Support system improvements that help scale the business Must-Have Requirements • Experience working with spreadsheets (Google Sheets or Excel) • General understanding of e-commerce platforms (Amazon, Shopify, TikTok Shop, etc.) • Basic understanding of marketing funnels and how prospects move from awareness to conversion • Ability to support outreach systems and contribute ideas to improve customer acquisition • Ability to manage multiple tasks across operations, marketing, and support Nice to Have • Experience supporting e-commerce businesses or online sellers • Familiarity with livestream commerce platforms such as TikTok Live or Whatnot • Experience with Kajabi or similar community platforms • Experience supporting online communities or memberships • Experience creating SOPs or improving internal processes What Success Looks Like Within the first few months, the Business Assistant will: • Successfully manage livestream scheduling and operational coordination • Maintain consistent content calendars and posting workflows • Deliver timely customer support across all platforms • Document and improve operational processes through SOP creation • Identify opportunities to automate workflows and improve systems Interview Process • Initial Screening Interview (Pavago) • Client Interview • Final Decision #LI-AG1 This offer from "Pavago" has been enriched by Jobgether.com and got a 72% flex score.