Job Description
The Disneyland Paris Difference:
- A unique working environment: Immerse yourself in an international environment with countless opportunities.
- Structured working hours: Enjoy consecutive days off and overtime pay.
- Additional benefits: 13th month's salary and double pay on bank holidays (after one year's seniority).
- Convenient accommodation: Housing close to our parks, subject to availability.
- Commuting benefits: Reimbursement of 80% of the Navigo Pass, meal subsidies, and other discounts.
- Exclusive access: Enjoy our parks and the Disney+ platform.
- And many more benefits: Supplementary health insurance, training opportunities, recognition programs, exclusive events, parenting support, company concierge service, and more. Learn more here.
Embark on a unique professional adventure: Join a young and dynamic team and be part of a magical journey!
Your environment: The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 different languages (French, English, Dutch, German, Spanish, Italian, and Portuguese) via phone, email, and social networks. We are currently looking for talent speaking Dutch.
Your Role: As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities will include:- Identifying the needs of visitors and travel agents.
- Advising and informing them in Dutch and/or English.
- Provide personalized sales solutions.
Your daily tasks:- Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.
- Available positions: Fixed-term contract (from July 2026 to end of March 2027)
- Next integration dates: July 1st 2026
- Work schedule:- Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off).
- Working hours: 9am to 7:45pm Monday to Friday, 9am to 6:00pm on Saturday. No work on Sunday.
- Compensation: Fixed + variable remuneration.
Advantages of Working at Disneyland Paris:- Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d'Europe train station, a vibrant area 40 minutes east of Paris.
- Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program.
- Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d'Europe prior to the start of the position.
- Multicultural environment: Improve your language skills in a diverse workplace.
- Career growth: Plenty of opportunities for internal promotion and horizontal mobility.
- Employee Benefits: Enjoy recognition programs, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.
Is this position for you?- Are you interested in Customer Relations across different media (phone, email, social networks)?
- Are you a good listener and able to provide friendly solutions?
- Are you motivated by sales goals?
- Are you comfortable using multiple software programs and business tools simultaneously?
- Experience in sales or customer relations would be an asset
Language requirements:- Dutch: C1/C2 Mandatory
- English: C1/C2 Mandatory
- French: B1 Skills preferred
Ready to bring the Disney magic to life? Apply now!
City
Marne la Vallee Cedex 4
Job Type
Full Time
Country / Region
FR
State / Region / Province
77
Segment
Disney Parks, Experiences and Products
Additional Information
Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company.
The use of a device equipped with a keyboard is strongly recommended.
Please include your most recent resume.
Position is Short Term
Online application untill March 18, 2026.#DLPCRC
Category
Call Center
Business
Disneyland Paris
Required Education
Preferred Qualifications
Postal Code
77700
Preferred Education