DoorDash is a technology and logistics company focused on empowering local economies. The Associate will support the New Verticals Partnerships team, working with strategic partners to analyze operational metrics, manage projects, and drive efficiencies in the business.
Responsibilities
- Analyzing operational metrics to identify trends and insights to advise a merchant, cross-functional partners, or both
- Getting into the field to do a test delivery, gathering insights on consumer behavior and shopping patterns, or leading special projects to drive operational efficiency for your partners
- Working with internal product teams to ensure we're prioritizing the right features for our merchants, dashers & customers
- Project managing the roll out of new launches, particularly store expansions across the country
- Designing marketing and promotional campaigns for new, returning or churned customers
- Collaborating with internal stakeholders to build business reviews for your partner's senior leadership
- Leading business reviews with your partner's senior leadership
- Analyzing operational metrics to identify trends and insights to advise a merchant, cross-functional partners, or both
- Getting into the field to do a test delivery, gathering insights on consumer behavior and shopping patterns, or leading special projects to drive operational efficiency for your partners
- Project managing the roll out of new launches, particularly store expansions across the country
- Designing marketing and promotional campaigns for new, returning or churned customers
- Collaborating with internal stakeholders to build business reviews for your partner's senior leadership
Skills
- 1-3 years of high-impact experience preferably in a client-management role (examples include consulting, banking, account management, or marketing)
- Strong analytical skills (Excel, Google Sheets) with the ability to navigate through large datasets to derive core business insights that form your decision-making
- An AI-curious builder: you experiment with AI tools and ship practical workflows (automation, data enrichment, internal tools) — not just prompt-writing — and can translate messy business problems into reliable, repeatable systems
- A confident communicator with the ability to steer conversations (including difficult ones) and present business insights in a client-facing forum
- A proven ability to prioritize multiple projects, manage and meet deadlines and hit goals
- An ownership mentality: you are excited to dive into problems (small or big) and are always looking for ways to improve
- A team player with the willingness to collaborate with cross-functional partners to experiment, potentially fail and quickly pivot to try new initiatives
- Need to know how things work and are not afraid to get under the hood; you're not satisfied with a status quo answer that seems broken or inefficient
- A track record of 'building stuff'; you like to propose, experiment and implement ideas to make processes more efficient
- High-growth startup experience
- Experience in the convenience, grocery, alcohol or retail industry
- Working knowledge of SQL, Salesforce, Tableau
- Bilingual (English and French)
Benefits
- Paid time off
- Paid parental leave
- Wellness benefit
- Several paid holidays
- Medical, dental, and vision benefits
- Disability and basic life insurance
- An RRSP including an employer match
- A mental health program
Company Overview
- DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http://www.doordash.com.