The Apple Services Engineering Team Is One Of The Most Exciting Examples Of Apple's Long-Standing Passion For Bringing Art And Technology Together. They Are The People Who Create The App Store, Apple TV, Apple Music, Apple Podcasts And Apple Books. And They Do It At Scale, Meeting Apple's High Expectations With A Commitment To Providing A Wide Variety Of Entertainment In More Than 35 Languages ??In More Than 150 Countries. Our Program Managers Work With Engineers To Create Secure, Comprehensive Solutions. Through Apple's Unique Integration Of Hardware, Software And Services, Engineers And Program Managers Work Together To Create A Unified Vision. This Vision Has Always Included A Deep Commitment To Strengthening Apple's Privacy Policy, One Of Apple's Core Values. Although Services Are A Bigger Part Of Apple's Business Than Ever Before, These Teams Remain Small, Flexible, And Cross-Functional, Offering Greater Access To Multiple Opportunities. Our SRE Team Is Looking For A Dynamic EPM To Help Build And Operate Services Used By Millions Of Customers Every Day. We Are Looking For Star Performers To Manage Projects For Various Areas Of Apple Cloud Infrastructure. You Will Work With A Team Whose Mission Is To Build, Maintain And Improve Apple's Most Important Cloud Services. We Are Looking For Hard-Working, Motivated People To Join Our Unique Team, Where We Focus On Exceptional Service Availability, Scalability, And Security While Defining Standards, Implementing Standard Practices, And Improving Operational Efficiency. If You Want An Unconventional Job That Requires Social Intelligence, Complex Critical Thinking, And Creative Problem Solving, We Want To Hear From You! ABOUT YOU: You Are An Ambitious Individual Who Is Proactive And Able To Work Under Minimal Supervision At A Detailed Level While Considering Interdependence At A Higher Level. Can You Coordinate Multiple Projects In Multiple Locations? We Need Someone With Excellent Written And Interpersonal Skills Who Pays Attention To Detail And Is Highly Organized. You Have Experience Managing A Complex Set Of Software Products With Many Interdependencies And A Successful Track Record As An Exceptional Partner In Engineering, Design, And Leadership Teams And Across Organizations. You Have Strong Communication, Organizational, And Leadership Skills Relevant To Our Complex Environment. You Are Ready?
Basic Qualifications - 3+ Years Of Proven Software Development Project Management Experience
- Knowledge Of The Entire Development Lifecycle Process - Including Requirements Analysis, Design, Development, Deployment, Testing, And Maintenance.
- Working Understanding Of Agile Methodology.
- Experience With Feature Prioritization And Engineering Plans
- A Self-Motivated Individual Who Quickly Grasps New Technical Concepts, Adapts Quickly To Change, And Collaborates With Cross-Disciplinary Teams And Colleagues.
- Knowledge Of Cloud Technologies Such As Kubernetes, Databases, Object Storage, Caching And Messaging.
- Knowledge Of CI/CD Technologies (e.g. Tekton, Bazel, Spinnaker, Base Images, Cdevents), Developer Portals, And Solution Designs. Strong Analytical, Problem Solving, And Problem-Solving Skills
- Strong Verbal And Written Communication Skills To Represent All Levels Of The Organization
- Ability To Communicate With Large Development Communities And Large Internal Customer Teams, Gather Information On Evolving Needs, And Share Project Needs And Status With Senior Management.
- Strong Facilitation Skills (Requirement Meetings, Design Meetings, Development And Status Meetings)
- Comfortable Working With Engineering Leaders And Their Teams To Drive The Use Of Standard Methods And Processes (Eg Planning, Schedule Management, Agile, Communications) And Adoption.
- Ability To Manage Multiple Concurrent End-To-End Infrastructure, Engineering Projects, And Partner Communities Consisting Of Different Engineering Teams And Their Partners
Description Part Of The Apple Services Engineering Team, The Cloud Infrastructure Team Is Seeking An Exceptional Engineering Program Manager (EPM) To Help Our Software Developer Platform (SDP) Team Deliver Innovative Software Developer Tools/Services And Cloud Technologies That Drive The Future Of Software Development At Apple. You Will Work With Teams Across Apple To Provide Powerful CI/CD Technologies, Base Images, And Rich Developer Portals That Support Software Lifecycle Tracking, Cloud Provisioning, Deployment Tracking, Service Offerings, Solution Designs, And More. We Are A Growing Organization With Bold Goals, A Large User Base, And The Autonomy To Build The Future Of Apple Application/Service Development. Teams Across Apple Rely On Us For New Developer Tools/Services To Help Them Build Services That Are Globally Scalable, Highly Available, And "Just Work." We Listen To Different Points Of View, Help Present New Ideas, And Drive Decisions That Move Us Forward. You Will Need Strong Program And Project Management Skills Supported By Your Technical Skills. You Will Manage Projects Focused On CI/CD, Software Lifecycle Tools, Rich User Interface, And More. Strong Communication Skills Are Essential. We Listen To Different Points Of View, Help Present New Ideas, And Drive Decisions That Move Us Forward. You Will Need Strong Program And Project Management Skills Supported By Your Technical Skills.
Education And Experience - BS/MS In Computer Science, Engineering, Or Related Technical Field Preferred
Job Benefits: - Health And Wellness: Apple Offers A Comprehensive Health Insurance Plan, Including Medical, Dental, And Vision Insurance For Employees And Their Families. They Can Also Provide Support For Mental Health And Wellness Programs.
- Retirement Plans: Apple Often Offers A 401(K) Plan And Company Contributions To Help Employees Save For Retirement.
- Stock Options And Employee Purchase Plans (ESPP): Employees May Have The Opportunity To Participate In A Stock Option Plan Or ESPP Program, Which Allows You To Invest In Apple Shares At A Discounted Price.
- Time Off: Apple Provides Time Off For Holidays, Vacations, And Sick Time, Allowing Employees To Balance Work And Personal Life.
- User Discounts: Apple Users Are Entitled To Discounts On Apple Products, As Well As Discounts From Other Partner Companies.
- Benefits For Travelers: Select Apple Stores Offer A Travel Assistance Program, Which May Include Pre-Tax Travel Expenses Or Public Transit Passes.
- Parental Leave: Apple Is Known For Mandating Parental Leave For New Parents, Including Maternity And Paternity Leave.
- Educational Assistance: Apple May Provide Employees Who Wish To Further Their Education Or Receive Necessary Professional Development Courses
- Employee Assistance Program (EAP): Apple Often Offers EAP Services, Providing Resources And Support For Users Facing Personal Or Professional Challenges.
- On-Site Offices: Select Apple Offices With Amenities Such As Gyms, Bars, And Entertainment Centers To Enhance Employee Well-Being.
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