Desktop Systems Specialist

Are you passionate about all things technology and have a deep understanding of desktop systems? Do you have a knack for troubleshooting and solving technical issues? The Walt Disney Company is seeking a highly skilled and motivated Desktop Systems Specialist to join our team. As a key member of our technology department, you will play a crucial role in ensuring our desktop systems run smoothly and efficiently. If you have a strong technical background, excellent problem-solving skills, and a passion for all things Disney, we encourage you to apply for this exciting opportunity. Join us and be a part of creating magical experiences for our guests and employees alike.

Manage and maintain all desktop systems within the company, including hardware, software, and peripherals.

Troubleshoot and resolve technical issues related to desktop systems in a timely and efficient manner.

Conduct regular inspections and updates of desktop systems to ensure proper functioning and security.

Collaborate with other members of the technology department to implement new systems and upgrades.

Stay up-to-date with emerging technologies and trends in the desktop systems field to make recommendations for improvement and optimization.

Provide technical support and guidance to end-users, including troubleshooting and training on software and hardware systems.

Develop and maintain documentation for desktop systems, including standard operating procedures and user guides.

Monitor and analyze system performance and make recommendations for enhancements or upgrades as needed.

Maintain inventory and asset management of all desktop systems and related equipment.

Work closely with vendors and service providers to ensure timely and effective resolution of technical issues.

Adhere to company policies and procedures, as well as industry best practices, to ensure the security and integrity of desktop systems.

Collaborate with other teams and departments to identify and implement process improvements and streamline workflows.

Manage and prioritize multiple tasks and projects simultaneously, meeting deadlines and delivering high-quality results.

Provide excellent customer service and support to all employees, promoting a positive and collaborative work environment.

Continuously assess and improve the overall desktop systems infrastructure to ensure optimal performance and efficiency.

The Walt Disney Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.