Virtual Customer Service Associate
Description:
? Fully remote position
? Help people by taking calls and understanding customers? needs
? Create positive experiences for members as part of the Customer Experience team
Requirements: ? 1+ yr Call Center experience ? Answer incoming phone calls throughout scheduled shift ? Assisting customers with healthcare claims and enrollment ? A warm and friendly approach developing a good rapport with a caller ? Must be able to de-escalate and manage difficult calls ? Must strive to be professional, level-headed, to provide consistent, high-quality customer support ? Calls require excellent listening skills, research and attention to detail ? Up to 12 applications on one call ? Strong navigation skills, quickly transition from one task to another ? Proficient with dual monitors ? Excellent communication skills ? Minimum 25 WPM typing ? Keyboard shortcut knowledge ? High school diploma, GED ? Must reside in the US ? Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
? Flexible scheduling
? Work-from-home opportunities
? Paid training
? Paid orientation and mandatory events
? Direct deposit payments
Similar Remote Jobs
Virtual Customer Service Associate
Posted on: 20-01-2025 00:00
Smart Contract Engineer (Remote)
Posted on: 20-01-2025 00:00
Telephone Representative-Part Time (Remote)
Posted on: 20-01-2025 00:00
Dishwasher - Killeen Chili's
Posted on: 20-01-2025 00:00
Remote Help Desk Analyst
Posted on: 20-01-2025 00:00
Walmart Remote Jobs(Data Entry)$30/Hour
Posted on: 20-01-2025 00:00
Remote Entry-Level Travel Assistance
Posted on: 20-01-2025 00:00
Remote Data Entry Job
Posted on: 20-01-2025 00:00
1st Shift Machine Operator
Posted on: 20-01-2025 00:00
Fully Remote Account Executive
Posted on: 20-01-2025 00:00
Client Service Excellence Representative
Posted on: 08-11-2024 05:09
Product Manager, Developer Platform
Posted on: 20-01-2025 00:00
Public Policy Intern, Policy Central (Remote)
Posted on: 20-01-2025 06:20
Independent Business Development Consultant
Posted on: 14-02-2025 07:17
Access Representative/Admitting & Registration 2nd Shift Part-Time
Posted on: 05-12-2024 05:16
Healthcare Recruiter at Jobot Health
Posted on: 27-02-2025 00:00
Walmart Customer Care (Remote Job Work From Home) – Get Started
Posted on: 12-09-2024 00:00
Apply Now: Remote Customer Service Jobs with Pay at 19 Per Hour
Posted on: 20-11-2024 13:46
Make Money Online Virtual Assistant Jobs for Teens No Experience
Posted on: 02-12-2024 03:11
Senior Pharmacy Technician - Call Center - Work From Home
Posted on: 19-07-2024 07:10