[Hiring] Healthcare Agent @Alorica
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. • Assist customers with issues and concerns they are experiencing during the use of the product and/or service • Document call-related information for auditing and reporting purposes • Maintain and update customer information as necessary • Upsell current customers on new or enhanced services Benefits We provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). • MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work. Company Description At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. • With Alorica-at-home and locations in 18 countries around the world • Endless career opportunities from customer service, training, and tech support, to management, recruiting, and more • Over 70% of our leaders are promoted from within Apply tot his job